Job Description

Closing Date 2023/10/02
Reference Number MMH230925-1
Job Title Regional Manager - Platinum Belt
Position Type Permanent
Role Family Sales
Cluster Metropolitan Life
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province North West
Location - Town / City Rustenburg
Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

Visit us at: www.metropolitan.co.za
Role Purpose Develop and drive profitable sales through effective plans, targets and growth in support of the businesss strategic objectives, maintaining compliance with regulatory requirements.
Requirements

Qualification and Experience

• 8-10 yearsxe2x80x99 experience in a sales environment

• 5-8 yearsxe2x80x99 in relevant management experience

• FSCA recognized full Qualification

• FAIS Key Individual Regulatory Exam Level 1 passed

• FAIS Representative Regulatory Exam Level 5 passed

• FAIS Tier 1 & 2 financial products (Long term insurance products, Pension benefit products and Collective investment scheme products)

• Class of Business 3 and 7

Skills and Knowledge

• Influencing and negotiation

• Problem solving

• Planning and organising

• Analytical

• People management

• Knowledge of the sales cycle, processes and policies

• Knowledge of the insurance industry

• Relevant product knowledge

• Knowledge of relevant regulatory and legislative requirements

Other Requirements

• Driverxe2x80x99s license and own vehicle

Duties & Responsibilities

INTERNAL PROCESS

• Develop the necessary sales strategy and tactics to close identified business, including all necessary sales activities, prospect calls, presentations and executive meetings.

• Set targets and take accountability for the overall achievement of performance objectives in the business area, by driving sales performance.

• Provide clear direction on the strategic plan and key focus areas to ensure targets are met Manage and drive the turnaround time in terms of targets to ensure a high sales performance.

• Manage the delivery of deviance reporting as and when requested, to provide recommendations and mitigating solutions to deviances that have occurred.

• Assist team members, as necessary, by interacting with clients in order to facilitate sales and/or client concerns/complaints.

• Manage allocated sales budget through effective co-ordination of sales activities and behaviours, key accounts and expense budget.

• Communicate processes, control requirements, risk management frameworks and regulatory requirements that impact the sales process.

• Coach team members on all the processes and controls and ensure understanding and commitment. Ensure team members complete all required compliance exams and attestations within specified timeframes.

CLIENT

• Provide authoritative, expertise and advice to clients and stakeholders.

• Build and maintain relationships with clients and internal and external stakeholders.

• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.

• Define service practices which builds rewarding relationships, encourages innovation and allows others to provide exceptional client service.

• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.

• Make recommendations to improve client service and fair treatment of clients within area of responsibility.

• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.

• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.

• Select and recruit suitably qualified talent in line with Employment Equity principles and company values.

• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.

• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.

• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.

• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.

• Effectively manage performance within the team in order to ensure business objectives are achieved.

• Encourage innovation, change agility and collaboration within the team.

FINANCE

• Implement and compile budgets to minimise expenditure in alignment with tactical delivery plans.

• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.

• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

• Plan and implement a cycle of medium-term improvements to drive pricing of services and products.

• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.

• Implement and provide feedback on the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct.

• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.

• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

Competencies

• Business Acumen

• Client/ Stakeholder Commitment

• Drive for Results

• Leads Change and Innovation

• Motivating and Inspiring Team

• Collaboration

• Impact and Influence

• Self-Awareness and Insight

• Diversity and Inclusiveness

• Growing Talent

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan