Regional It Support
Eastern Cape, South Africa
Job Description
Minimum Job Requirements:
- Matric.
- National Diploma or Degree in Information Technology.
- Minimum 2 to 3 years experience within a support environment.
Report to the Divisional IT Supervisor
- Users:
- Setup new users.
- Diagnose and solve user problems.
- Assist users in maximising the IT investment.
- Provide users security training and awareness in conjunction with system tools.
- Ensure users log calls for support with the helpdesk.
- Infrastructure:
- Desktop support.
- LAN support, including printers, phones, scanners, IP devices like biometric clocking readers, Wi-Fi etc.
- Troubleshoot and log calls with suppliers and communicate with Head Office.
- WAN support - be the onsite go-to-person with regards to installations and repairs.
- Server administration.
- Power/UPSxc3x82 - ensure core services are running smoothly and report maintenance requirements.
- Software licensing, report unlicensed software and maintain records of any specific local software purchased, such as CAD software.
- Suppliers:
- Obtain quotes and follow the procurement process.
- Assist suppliers where needed.
- IT Team:
- Work as part of a team of IT support staff nationally.
- Assist more junior staff in the region.
- Continuous Improvement:
- Participate in Continuous Improvement drives.
- Administration:
- Conduct general IT administration.
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Job Detail
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Job IdJD1425389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEastern Cape, South Africa
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EducationNot mentioned