Job Description

A well organized Administration Manager with a strong Operational Management background and a solid business or management qualification to support experience. Must have worked in a corporate environment where you have been responsible for maintaining and improving office systems, supervising administrative staff, supervising stores and logistics staff, managing staff reports and performing certain administrative functions as required. Staff Management (Leadership) experience essential.
EE Requirement: African Male or Female only
The company wishes to employ a Regional Administration Manager in Western Cape at their Cape Town Branch
The successful incumbent would be responsible for and oversees all aspects of operations within the CLIENT in the relative branch. The Regional Administration Manager is responsible for maintaining a smooth flow of work and providing operational support for all business units including, admin, logistics, sales and technical teams.
This person will support company operations by maintaining and improving office systems, supervising administrative staff, supervising stores and logistics staff, managing staff reports and performing certain administrative functions as required.
The successful incumbent will be based in Cape Town and report to the Regional Sales Manager, with a dotted line report to the Operations Director
Job Function
Administration: Maintains office services

• Manage office operations and procedures
• Convey and monitor administrative tasks
• Manage branch expenses within budget
• Manage branch petty cash
• Manage ordering of office requirements
• Invoicing responsibilities

Manage office systems and operations:

• Ensure adherence to established processes and procedures, identify and address performance and efficiency issues.
• Coordinate with other departments to ensure that operations are able to best support the sales and technical teams to achieve their budgets.
• Resolve customer queries and complaints or escalate to the relevant parties.

Logistics: Management and functioning of warehouse, deliveries and fleet

• Monitoring vehicle tracking reports.
• Ensure that fleet vehicles are inspected and maintained.
• Managing current branch stockholdings.
• Responsible to ensure that warehouse processes are adhered to: from inter branch transfers, invoicing, delivering goods to clients and credit notes/goods returned.
• Resolving stock issues and overseeing internal stock transfers
• Stock management and maintenance of Warehouse Management System (Granite)

Budgeting: Oversee expense budgets and expenditure

• Approve all branch expenses together with the Regional Sales Manager
• Manage branch petty cash.
• Manage ordering of office requirements.
• Responsible to work together with the Regional Sales Manager and Operations Director to prepare and monitor the annual expense budget and expenditure.

Managing Internal Staff:

• Manage and Supervise 8 staff members, including invoicing, reception, warehouse, drivers and cleaning staff.
• Provide training, support, and guidance to enhance team efficiency and cohesiveness.
• Conduct bi-annual performance appraisals
• Manage staff leave applications
• Maintain discipline regarding timekeeping and leave management.

Manage office systems and operations:

• Ensure adherence to established processes and procedures, identify and address performance and efficiency issues.
• Coordinate with other departments to ensure that operations can best support the sales and technical teams to achieve their budgets.

Qualification and requirements:

• A management degree or relevant qualification (minimum requirement NQF7)
• A detailed knowledge and experience of the business administration field is extremely important.
• Previous staff and administration management experience required.
• Previous stock and logistics management experience essential.
• Good people skills and conflict resolution ability.
• The ability to demonstrate leadership skills, in a procedure driven environment.
• The ability to work under pressure and adhere to tight deadlines.
• The ability to lead and support the operations team in the smooth and efficient running of branch.

Skills required:
The Regional Admin Manager should:

• have strong leadership skills
• budgeting and cost saving skills
• have excellent English communication skills, both written and verbal
• organized, detail-oriented, and able to work within defined parameters
• be analytical and methodical in your approach to problems
• be motivated and results driven
• be able to act quickly and decisively
• have good IT skills
• have a good eye for detail
• Accpac (SAGE300) knowledge beneficial