Job Description

Job Summary
Our client is looking for a dedicated and detail-oriented Reefer Monitoring Agent to ensure the effective monitoring and handling of temperature-controlled containers. The ideal candidate will play a crucial role in safeguarding the integrity of temperature-sensitive cargo within the port or designated depots.
Responsibilities
Monitor temperature levels of reefer containers to ensure compliance with cargo requirements
Respond promptly to alarms, malfunctions, and power supply issues
Maintain real-time communication with operations teams regarding reefer container status
Report deviations, equipment failures, or handling issues timeously for corrective action
Keep accurate records of container status, temperature readings, and maintenance interventions
Serve as first-line support in addressing issues such as refrigeration failures, alarms, or power outages
Key Skills
Strong attention to detail and ability to identify fluctuations or irregularities
Quick response capabilities and effective issue escalation
Excellent verbal and written communication skills
Ability to work under pressure and in high-traffic operational environments
Team-oriented with the ability to collaborate with operations, maintenance, logistics, and security personnel
Comfortable working in variable weather conditions and under shift-based schedules, including nights, weekends, and holidays
2-3 years of experience in port operations, logistics, or reefer container management preferred
Familiarity with temperature-sensitive cargo and basic refrigeration systems is an advantage
Qualifications
Grade 12 or equivalent
Recruitment Matters
Recruiter