Are you a highly organized and personable individual with a knack for keeping things running smoothly? We're looking for a
Receptionist / Administrator
to be the welcoming voice and organizational backbone of our office. This is a critical role that requires a blend of excellent communication, strong administrative skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
As our Receptionist / Administrator, you will be the first point of contact for our customers and a central hub for our daily operations. Your duties will include:
Customer Communication:
Professionally receiving and directing all incoming customer phone calls.
Order Management:
Accurately taking customer orders over the phone and processing them.
Financial Administration:
Creating and issuing invoices for completed orders.
Logistics Coordination:
Liaising directly with transporters and courier companies to arrange and track shipments.
General Administration:
Managing various administrative tasks, including filing, data entry, and maintaining office supplies.
Requirements
To be successful in this role, you should possess the following:
Computer Proficiency:
Excellent working knowledge of office software (e.g., Microsoft Office Suite, especially Word and Excel) and a proven ability to quickly learn new order management or CRM systems.
Pressure Management:
Proven ability to work well under pressure and manage multiple tasks simultaneously without compromising accuracy.
Teamwork and Communication:
A cooperative attitude and strong interpersonal skills, demonstrating the ability to work well with others in a team environment.
Organizational Skills:
Exceptional attention to detail and a methodical approach to filing and record-keeping.
Prior experience in a receptionist, administrative, or similar customer-facing role is a significant advantage.
How to Apply
If you are a motivated self-starter who is ready to take on this challenging and rewarding role, please submit your
resume
and a brief
cover letter
detailing your relevant experience.
Applications close:
30/10/2025
We look forward to hearing from you!
Job Type: Full-time
Pay: R7000,00 - R10000,00 per month
Work Location: In person
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