Job Description

ob Title: Boutique Hotel Receptionist

About Us:

We are a stylish, guest-focused boutique hotel known for personalized service, unique design, and a warm, welcoming atmosphere. We are looking for a professional, friendly, and detail-oriented Receptionist to join our team and help create exceptional experiences for every guest.

Key Responsibilities

Greet guests warmly and provide a smooth check-in/check-out process Manage room reservations, cancellations, and inquiries (phone, email, online) Provide guests with information about the hotel, local attractions, dining, and transportation Handle guest requests promptly and professionally, coordinating with housekeeping and other departments Process payments and maintain accurate records Maintain a tidy and inviting reception area Assist with administrative tasks as needed Ensure all guests feel valued and attended to throughout their stay

What We're Looking For

Previous hospitality or customer service experience (hotel experience preferred) Strong interpersonal and communication skills Professional appearance and positive attitude Ability to multitask and stay calm in a fast-paced environment Proficiency in hotel booking systems is an advantage Flexibility to work shifts, including weekends and holidays A passion for delivering exceptional guest service

What We Offer

Competitive salary Training and development opportunities Friendly and supportive team environment 21 Days Annual Leave Incentive Bonus
Job Types: Full-time, Permanent

Pay: R11000,00 per month

Ability to commute/relocate:

Potchefstroom, North West: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Hotel Reception: 2 years (Required)
Language:

English (Preferred)
Work Location: In person