This position provides first-line communication, monitors all incoming calls and ensures all customers receive a pleasant and courteous welcome.
Reporting to the
Service Manager
, the
Receptionist
is responsible for providing first line communication.
Ensure messages are correct and conveyed timeously
Update and distribute telephone lists to all Staff at Dealership
Communication with all Staff
Ensure all calls are answered promptly and pleasantly
Ensure cleanliness of reception area
Limit "hang-on" calls by offering call backs
Small admin functions when asked to assist
BEHAVIOURAL COMPETENCIES
Friendly and service driven
Reliable and punctual
Detail oriented and responsible
Resilient and composed under pressure
KNOWLEDGE, SKILLS AND QUALIFICATIONS:
A minimum of 3 years' receptionist experience is essential.
A Receptionist certificate will be an added advantage
Must have a clear Criminal Record.
A minimum of Grade 12.
Motor industry experience will be an added advantage
Must have excellent verbal communication skills
APPLICATION REQUIREMENTS:
Mercedes-Benz Sandton is an Equal Opportunity Employer, and preference will be given to Employment Equity candidates.
* Applications should be accompanied by an up to date CV indicating achievements, knowledge, skills and qualifications.
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