Receptionist / Front Desk
Job Description
Key Responsibilities:
1. Front Desk & Reception Duties:
Greet and assist visitors, clients, and employees in a professional manner.
Answer, screen, and forward incoming phone calls while providing basic information.
Manage incoming and outgoing mail, packages, and courier services.
Maintain a tidy and welcoming reception area.
2. Administrative Support:
Typing & Distributing Meeting Minutes:
Attend meetings, take notes, and prepare accurate minutes.
Format, proofread, and distribute minutes via email to relevant stakeholders.
Maintain an organized digital filing system for meeting records.
Email & Correspondence Management:
Draft, edit, and send emails on behalf of the team.
Respond to general inquiries and redirect as needed.
Data Entry & Record Keeping:
Update databases, spreadsheets, and CRM systems as required.
3. Customer Lead Allocation:
Receive and log incoming customer inquiries (via phone, email, or walk-ins).
Assign leads to the appropriate sales or service teams based on predefined criteria. TO APPLY EMAIL CV ; capetownholdingspty@gmail.com
Track and follow up on lead status to ensure timely responses.
Maintain a log of customer interactions and feedback.
4. General Office Support:
Schedule appointments and manage meeting room bookings.
Assist with travel arrangements and event coordination if needed.
Order and maintain office supplies inventory.
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Job Detail
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Job IdJD1449563
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned