Job Description

Job Advert Summary

Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI's vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products.



National Bioproducts Institute NPC has a vacancy for the role of a Receptionist. The successful incumbent will be required to:



To provide professional and efficient frontline reception services, manage the organisation's switchboard, and coordinate the booking and upkeep of meeting rooms. The incumbent will ensure that the reception and meeting areas are maintained to a high standard and that administrative support is delivered effectively.

Minimum Requirements

Matric Secretarial certificate Computer literate (MS Outlook, MS Word, MS Excel) Minimum 3 years' experience as Receptionist/ Secretary

Duties and Responsibilities

Reception and switchboard

Answer and direct incoming calls promptly and courteously. Welcome and assist visitors in a professional manner. Maintain office security by regulating visitor access at the reception desk. Update and manage the corporate telephone directory. Make internal announcements via the telephone system. Ensure the reception area is clean, organized, and presentable at all times.

Administrative support

Receive, screen, and distribute incoming communications and deliveries. Coordinate and manage meeting room bookings to prevent scheduling conflicts. Monitor and ensure functionality of office equipment in reception and meeting areas. Raise and follow up on maintenance requests (PM notifications). Arrange standard refreshments and appropriate crockery for scheduled meetings. Coordinate and manage the info@nbisa.org.za email account, ensuring timely responses, appropriate routing of queries, and professional communication. * Perform general clerical and receptionist duties as required or instructed by the Facility Manager.