Front Desk Management: Greet and welcome guests with a warm and professional demeanour, ensuring they feel comfortable and attended to. Answer, screen, and forward incoming phone calls in a timely and courteous manner
Visitor Management: Direct guests to the appropriate personnel or meeting rooms
Data Capturing: Accurately input and update various data into company systems, including contact information, visitor details, and other administrative records. Attention to detail and data integrity are paramount
Meeting Room Management: Efficiently manage and schedule boardroom bookings, ensuring rooms are prepared and tidy before and after meetings
Hospitality Services: Prepare and serve beverages, including coffee and tea, for guests and internal meetings, maintaining high standards of presentation
Mail and Deliveries: Receive and distribute incoming mail and packages and prepare outgoing mail and shipments
Administrative Support: Provide general administrative and clerical support, including filing, scanning, copying, and maintaining office supplies
Office Presentation: Ensure the reception area and common spaces are consistently tidy, organised, and presentable, reflecting a professional image of the company.
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