Operate telephone switchboard to answer, screen, forwarding calls and or providing information about the Company.
Greet all visitors, determine nature and purpose of visit, inform the appropriate staff of their arrival, escort them to specific destination and offer refreshments.
Clean up and set up Boardrooms for the next appointment
Schedule appointments and maintain and update appointment calendars for multiple boardrooms.
Ensure that you are familiar with the day's appointments.
Serve as the first point of contact of the Company for all visitors.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries/pickups.
Process and prepare memos, correspondence, or other documents.
Keep a current record of staff members whereabouts and availability daily.
Manage office supplies, groceries and stationery and stock up when needed (Including groceries for the Roof).
Ensure the office is always neat and presentable (all hardware and equipment functioning).
File and organise documentation.
Any ad hoc tasks require
Requirements:
Excellent telephone etiquette
2-3 years' experience in a customer service/client facing environment.
Proficient Computer Literacy, high tech environment, especially G-Suite and Microsoft Office.
Must be bilingual - able to understand, write and speak Afrikaans and English fluently.
Own Transport and valid driver's license
Experience in managing multiple boardrooms and a large office.
Essential to maintain complete confidentiality and deal with situations with necessary discretion.
Outstanding organisational and time management skills.
Excellent communication and interpersonal skills.
Must have a professional and positive attitude.
Presentable / Professional appearance.
Must be able to work independently and at a fast pace due to the nature of the business.
* Ability to multitask and prioritise daily work load.
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