Receptionist And Reservationist – 5 Star Boutique Hotel – Robertson Western Cape
Job Description
Our client, a beautifully restored luxury boutique hotel in Robertson, is looking for an energetic and detail-oriented Receptionist and Reservationist to deliver exceptional guest experiences. The ideal candidate will manage daily front-of-house operations, oversee reservations and guest communication, and ensure that every interaction reflects the property's world-class standards.
This is a fantastic opportunity to join a dynamic, close-knit team in one of South Africa's most scenic wine regions.
Key Responsibilities
Handle all guest check-ins, check-outs, and reservation processes efficiently and professionally.
Manage online and direct bookings via Nightsbridge and other reservation platforms.
Maintain accurate guest records and billing information.
Liaise with various departments to ensure a seamless guest journey.
Respond promptly to email and phone enquiries with professionalism and warmth.
Assist with administrative duties, reporting, and daily reconciliations.
Uphold brand standards in presentation, service delivery, and guest communication.
Package & Benefits
Salary:
R12,000 - R15,000 per month (based on experience).Supportive and friendly work environment.
Opportunities for growth within an established hospitality brand.
Immediate start available.
Why Apply?
Join a respected boutique hotel renowned for its warmth, elegance, and commitment to outstanding guest service -- where your professionalism and attention to detail will be valued and rewarded.
Previous experience in a 5-star boutique hotel or guesthouse .
Strong working knowledge of Nightsbridge and hotel reservation systems.
Excellent verbal and written communication skills.
Professional, well-presented, and guest-service focused.
Ability to multitask, prioritise, and work well under pressure.
Proactive and self-motivated, with strong organisational abilities.
Must be based in or able to commute to Robertson (non-live-in position).
Between 1 - 3 Years
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Job Detail
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Job IdJD1562334
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWC, ZA, South Africa
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EducationNot mentioned