Job Description

A Cape Town based company is looking for a Quality Manager.
Duties & Responsibilities

• Implement world class quality management processes within the plant
• Achieve zero customer complaints through ongoing auditing and refining of processes within the value chain
• Manage the quality team on product quality and root cause analysis of product defects/rejects and customer complaints
• Lead the business in the effective implementation and integration of the QMS system including adherence to BRC, FDA and ISO requirements
• Support the production and quality team in error proofing processes in line with zero defect approach
• Achievement of Continuous Improvement projects including reduction of waste and implementation of preventative and corrective action plans OTIF
• Lead a multidisciplinary team in the identification and elimination of risks that could impact on product integrity (HACCP)
• Ensure testing protocols are adhered to and inspection plans are in place in line with process requirements
• Lead the quality team in the design and implementation of test methods and processes that enable us to achieve our quality goals and objectives
• Implementation of statistical quality and process control methodology
• Minimise cost of non-conformance
• Management of quality team in line with KPA's and relevant management processes.

Desired Experience & Qualification

• Educated to degree level, ideally BSc or Chemical Engineering with post graduate qualification in polymer science
• Ability to compile scientific reports providing recommendations to address problems that may arise
• Ability to work independently and make decisions based on judgement and integrity
• Ability to work effectively and independently with others to accomplish goals in a challenging environment
• Excellent organisational and time management skills
• Demonstrates and understands the customs and beliefs of various groups or cultures and understands how these differences affect implementation of quality objectives within a manufacturing environment
• Demonstrates high levels of accountability and adaptability in delivering KPI's
• Demonstrates sound judgement and balanced decision making
• Strong drive to deliver work of an exceptional standard despite time pressure and constraints
• Strong ethical framework and integrity
• Good oral & written communication skills
• High levels of self-motivation

Skills Required