Inbound quality control (Receiving)
Packaging & Handling oversight
Pre shipment QC & Dispatch readiness
Team Management & Training
Data Reporting & Continuous improvement
Health & Safety Compliance
Experience and Qualifications:
Diploma or degree in Quality Management, Logistics, Industrial Engineering or related field
5 + years of experience in a QC or QA role, with at least 2 years in a warehouse or distribution environment within the furniture, home goods or consumer products industry
High attention to details with the ability to work efficiently in a fast-paced environment
Familiar with damage control, returns analysis and packaging optimization
Deep knowledge of furniture construction, upholstery, natural materials, and finishing techniques
Experience with quality standards, inspection tools, and warehouse management systems (WMS or ERP)
Strong communication, leadership, and problem-solving skills
Skills
Visual inspection and attention to aesthetic detail
Root cause analysis and issue resolution
Hands on knowledge of furniture handling and assembly
Collaboration with cross-functional teams
Leadership and coaching of operational staff
Quality data reporting and decision-making
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act. NO. 55 or 1998 (and any amendments thereto)
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