Quality & Improvement Manager (inland Region)

Bloemfontein, Free State, South Africa

Job Description


Undertakes Business Improvement

  • Take accountability for operationalizing Lean Management and continuous improvement regionally
  • Responsible and accountable for value stream mapping and production cell evaluation
  • Responsible for the development and implementation of operational excellence metrics directly related to the scope of responsibilities, including improving reporting processes.
  • Collaborates with leadership cross-functionally for effective execution of improvement projects and realization of EBITDA impact
  • Responsible for maintaining the Lean toolkit: value stream mapping, problem solving, Kaizen, heijunka, fish bone analysis, etc through establishing and supporting organizational structures including steering group/s and working groups regionally
  • Responsible to provide post implementation reviews of all initiatives operationalized to Senior management
  • Responsible for successful implementation of strategic projects and embedment of new way of work post project completion.
Assist in managing and reducing Losses
  • Participate in Loss Forums at Centre Level for own region and participate in root cause analysis and correction.
  • Create and implement changes to improve current processes and reduce costs
  • Responsible for maintaining quality control capabilities and quality standards as per SARB requirements and the Quality Division
  • Compile reports for process monitoring for team meetings
  • Provide input and maintain the end-to-end process metrics.
  • Take part in ADHOC projects and benefits
  • Active participation of plans to reduce SARB and Business losses manuals and standards
  • Execute SHEQ internal audits reports on findings, follow up on Corrective and Preventative Actions and verify remedial actions taken in line with management.
  • Provide SHEQ audit report to relevant stakeholders with regards to machine statistics.
  • Monitor region performance by gathering relevant data and compiling statistical reports and progress with recommendations for improvements to Quality Assurance and HSSE Managers.
  • Draw a trend analysis of all above mentioned SHEQ assessments.
  • Provide risk mitigation inputs to prevent further occurrences of the same/similar incidents.
  • Monitor end-to-end critical Quality Control Points in accordance with SOPs to mitigate risk.
  • Validate that spot checks with HODs are conducted to verify quality of services, execution, and third-party consignments
  • Review the quality of all administrative functions including data quality and escalate where necessary
Undertake Quality compliance process and system management
  • Lead major OHS and Environmental Incident Investigation to determine route cause
  • Perform ad-hoc quality assurance inspections within own region with Q&L Officers on processes and on final product and identify deviations from quality standards.
  • Assist the relevant department where quality checks are not up to standard by providing input into remedial actions and encourage line management to implement actions
  • Form part of Risk Assessment teams in all centres of your region
Support Implementation of Improvement processes
  • Supports business with continuity planning by providing direct consultation with the Lean leadership teams regionally
  • Collaborate with Change Analysts to verify that the element of change management is extensively covered
  • Coach Centre leaders to lead region under the Lean Operating System using defined tools and methods driving continuous improvement activities and results.
  • Drive a learning culture that embraces standardized work, information flow, problem solving, strategy deployment and continuous improvement
  • Provide feedback at team meetings in terms of the regional progress of the implementation of a lean culture
Maintain relevance of policies and procedures documents thereby maintaining accuracy, adequacy, and control points
  • Implement and maintain control of documents (including Control of records) according to legal compliance, ISO 9001
  • Conduct gap analysis assessment with Process Owners to verify that each process is documented and identify processes which are being carried out but no supporting Policy and/or Procedure is in place, and which need to be compiled.
  • Support the Process owners by obtaining the relevant information and then updating the documentation. This includes follow up steps with regards to Process Owners reviewing the updates and the sign off process.
Monitor Compliance to Regulatory body Requirements
  • Monitor and control adherence to regulatory compliance for onexe2x80x99s allocated division, providing visibility through reporting.
  • Support ESG innovations in your region
  • Visible SHEQ leadership in your region
  • Consult with Cash Centre management to resolve quality, production, and efficiency problems.
  • Collaboration with regional SARB Inspectorate for ongoing monitoring of quality.
  • Conduct pre-inspections and facilitate SARB audits in collaboration with the SARB stakeholders and management.
  • Measure product dimensions examine functionality and compare the final product to the specifications. (i.e., SARB test boxes fit/unfit, materials handling, random checks on products and processes)
  • Provide report to the line manager regarding final product findings.
  • Provide support to onexe2x80x99s allocated region(s), regarding adherence to regulatory requirements (for example, SARB, etc).
  • Actively drive both focus and action on the legislation and regulations, to reduce penalties for onexe2x80x99s allocated Region for example:
- SARB Penalties
- ISO
- ATM SLA Penalties
- Service Penalties

People Management
  • Provide leadership to employees within SBV
  • Creates a conducive environment which translates into productivity and high morale within SBV
  • Leading the focus on talent to instil value creation for high value contributors
  • Preside over disciplinary hearings on behalf of SBV in alignment with statutory requirements and the policies & procedures of SBV
  • Be an advocate for SBVxe2x80x99s Talent Management Process
  • Adhere to legislative requirements, company policies and procedures in respect of employment Health and safety practices
  • In relation to continuous improvement partner with Organisational Development to identify and possibly develop applicable training material or interventions that will provide future fit SBV employees.
Provide leadership to employees within the organisation, creating a winning culture and high morale
  • Lead as an Ambassador and executor of Change
  • Act as a change management architect in periods of change for continuity to operations
  • Effectively communicate and embed new processes and procedures as they occur addressing or escalating matters / concerns to the SMExe2x80x99s (subject matter experts) when required
  • Facilitate the necessary presentations, workshops or forums in order to maintain that consistent and accurate communication is given across onexe2x80x99s centre/s.
Drive the organisation culture
  • Drive the departmentxe2x80x99s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission
  • Be an advocate for SBVxe2x80x99s Transformation and BBB-EE initiatives for sustainable alignment to the company scorecard
  • Provide leadership to employees within the organisation, creating a winning culture and high morale.
  • Initiate and lead a culture of performance driven output through shared purpose vision and values.
Minimum Requirements: Work Experience

With Qualifications:
4 Years Lean Implementation / Continuous Improvement experience for a large nationally based organization.
Strong background in change management required
In depth knowledge of Continuous Improvement tools and Lean tools

Without Qualifications:
6 Years Lean Implementation / Continuous Improvement experience for a large nationally based organisation.
Strong background in change management required.
In depth knowledge of Continuous Improvement tools and Lean tools.

Minimum Requirements: Education
  • Bachelorxe2x80x99s degree is required, BS in Mechanical Engineering, Industrial Engineering or a related field is preferred OR Grade 12 with extensive experience in a similar position.
  • Diploma in Quality Management/ Health and Safety/ Environmental Management or similar: Advantageous.
  • Certification in ISO 9001:2015, ISO 14001 and ISO 45001: Advantageous.

SBV Services (Pty) Ltd.

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Job Detail

  • Job Id
    JD1252937
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bloemfontein, Free State, South Africa
  • Education
    Not mentioned