Quality Assurance & Support Coordinator
Johannesburg, GP, ZA, South Africa
Job Description
Overview:
Were looking for a highly detail-oriented Quality Assurance & Support Coordinator to help review task completion, ensure documentation accuracy, and support newly onboarded team members. This role is critical for maintaining quality standards across our operations and providing fast, clear assistance to staff as they begin client-facing work.
Key Responsibilities:
Enter and update retrospective task or service data into internal systems Review reports, notes, or task logs submitted by new team members to ensure quality and accuracy Provide clear, written feedback to support improvement and consistency Be available during work hours to respond to questions and provide live support as needed Identify gaps, errors, or missing information in documentation and escalate when required
Requirements:
Excellent attention to detail and a strong sense of accuracy Clear written communication skills, especially in providing structured feedback Ability to follow internal guidelines and spot inconsistencies Confidence working with digital tools, shared documents, and internal platforms Consistent availability and responsiveness during working hours
Bonus If You Have:
Experience in quality assurance, admin support, or remote team assistance * Familiarity with CRMs, data entry systems, or cloud-based collaboration tools
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1474100
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationJohannesburg, GP, ZA, South Africa
-
EducationNot mentioned