Job Description

Job Mission / Objective

The Quality Assurance Officer for Alliance Banking ensures that all division operations and partner engagements comply with regulatory requirements and the bank's internal policies.


Reporting to the Alliance Banking Quality Assurance Manager, the Quality Assurance Officer is responsible for monitoring compliance with AML, KYC, FICA, and POPIA regulations, conducting compliance audits, and ensuring partners adhere to joint compliance standards.


The role involves reviewing business processes to identify and mitigate compliance risks, conducting regular compliance assessments, and maintaining accurate records of compliance activities.


The Quality Assurance Officer also collaborates with internal teams to ensure regulatory compliance in product launches, partner onboarding, and data management, while ensuring partner attestations to compliance controls are up to date.

Reports to

Quality Assurance Manager

Main Responsibilities:

Compliance Monitoring:

Oversee adherence to AML, KYC, FICA, and POPIA regulations, ensuring compliance across all operations and partner engagements

Risk Assessment:

Conduct compliance risk assessments and audits to identify potential regulatory risks, proposing corrective actions where necessary

Regulatory Updates:

Stay updated on regulatory changes and ensure processes are updated to meet new compliance standards.

Partner Compliance Management:

Ensure partners meet compliance obligations, maintaining


attestations and monitoring adherence to agreed-upon controls

Reporting & Documentation:

Maintain compliance records, prepare reports for senior management, and provide compliance updates to the QA Manager

Requirements

Academic Knowledge:

Bachelor's degree in Compliance, Law, Finance, or a related field

Work Experience:

3-5 years of experience in regulatory compliance within banking or financial services Strong knowledge of banking regulations (e.g., AML, KYC, FICA, POPIA) and industry standards
Skills / Specialized Know How:

Excellent analytical, communication, and reporting skills Good analytical ability Good interpersonal and problem-solving skills Good organizational ability and time management Excellent Report writing skills Organizational & planning skills Strong communication skills and professionalism Competencies: Ability to cope under pressure Assertive / confident / patient and able to adapt with various team dynamics. Deadline Driven Self-motivated and have ability to work independently Be attentive to detail Diligent Pro-active Keen sense of responsibility and accountability

Benefits

Medical Aid Provident Fund Group Life Cover Income Disability Cover Funeral Cover * Training & Development