Job Description

Duties and Responsibilities

Industry Training for Parties and external stakeholders. Compliance training for all staff, which includes - + Develop learning programmes and courseware.
+ Facilitate theory and knowledge-based compliance training for all staff.
+ Work with internal departments and role-players to provide end-to-end training that addresses system and business processes for all Inspectorate portfolios.
+ Facilitate theoretical, practical and work experiential learning/training and the completion of the portfolio of evidence for the Initial Agent Training Programme (Part-1 and Part-2 Agent training).
+ Conduct assessments and moderation of learning.
+ Manage the Council's accreditation and delivery of training as a Skills Development Provider for accredited relevant labour relations curriculums.
+ Perform any other generic training and quality assurance duties required by the Council.
Quality assure all Inspectorate functions (track, trace, assess and quality assure Inspectorate functions and activities) which includes - + Perform onsite job evaluation and assessments for all inspectorate portfolios.
+ Report on job evaluation and assessment on all Inspectorate portfolios.
+ Facilitate remedial work and recommend interventions and corrective measures for all Inspectorate portfolios.
Test the effectiveness of processes in the field with the Agents (buddying) and independently (including conducting independent agent activities with the purpose of assessing the effectiveness of processes). Conduct research and development with Parties and the ICTM on new initiatives and to identify operational gaps, skills gaps and leading the adaptation to industry transformation. The work closely with BI Inspectorate specialist to facilitate training on new business integrations, do refresher training, assess the use of the inspectorate systems on SLX and close operational gaps. Participate in the development of inspectorate operational systems and the integration with other departments.

Knowledge/Experience/Skills/Requirements

Ability to build strong effective relationships with all employees as well as external and internal stakeholders, i.e. service providers, colleagues and management. Above average verbal and written communication and listening skills Ability to withstand pressure and manage multiple tasks. Must at all times be diplomatic and assertive (where needed) with employees and /or customers. Ability to overcome obstacles and meet targets and deadlines, thereby producing the specified results. Ability to work independently and use initiatives along with problem solving abilities. Must be a good team player and achieve objectives. Must be meticulous in carrying out tasks/instructions etc. Good interpersonal and decision-making skills Good analytical skills with attention to details. Excellent report writing skills and experience. Excellent planning and organizational skills.

Qualifications

Relevant Diploma/Degree in Human Resources,Labour law or Motor Industry Trade Certificate. A postgraduate degree will be an added advantage. A minimum of 3 years as a Designated Agent Assessor and moderator accreditation would be advantageous. Good knowledge of the relevant legislation Previous experience in coordination and facilitation of EE and Training committees will be added as an advantage. * Advance knowledge of Word, Excel, Outlook and Powerpoint.