Job Description

Key Responsibilities
1. Tenant Administration

• Load and update tenant information on PIMS & Rise systems.
• Manage tenant statements, receipts, interest, meter readings, and manual billings.
• Finalize vacated tenant accounts and process refunds.
• Handle debit orders, reconciliations, and tenant turnover.

2. Lease Administration

• Conduct credit checks and FICA compliance.
• Prepare Lease Input Summaries and update lease registers.
• Coordinate with the leasing department and manage municipal/rates increases.

3. Arrear Management

• Follow up on outstanding payments and update arrears reports.
• Adhere to company arrears collection procedures.
• Liaise with legal credit controllers and utilize TPN services.

4. Property Administration

• Maintain property and unit data on internal systems.
• Notify utility companies of tenant changes and manage accruals.
• Maintain parking schedules, access control, and municipal invoice processing.
• Compile monthly management reports and perform account reconciliations.

Skills and Competencies
Essential:

• Strong communication and interpersonal skills.
• Excellent time management and attention to detail.
• Professional demeanor with initiative and problem-solving ability.
• Ability to work independently and meet deadlines.
• Numerate accuracy and administrative efficiency.

Advantageous:

• Experience in Body Corporate and Sectional Title administration.
• Flexibility to work outside standard hours for events or activations.

Educational Requirements

• Grade 12 (Matric) is essential.
• Relevant Diploma in Property, Administration, or Finance.
• Proficiency in MS Office and property management systems (PIMS or MDA).

Experience Requirements

• Minimum 5 years' experience in a Property Administrator role.
• Financial accounting and customer service experience.
• Background in property leasing and tenant liaison.