Job Description

Internship Role: Property Administration Intern

Location:

AltWork Office, Milnerton , Cape Town

Commitment:

3 days per week, 12-month paid internship

Compensation:

Travel and lunch expenses covered, with overtime paid at a higher rate for night and weekend shifts.

About the Role:

Altwork is seeking a dedicated Property Administration Intern to support our operations at City Estate Solutions, as UK based property management company , see more at cityestatesolutions.co.uk . This internship provides an excellent opportunity for an undergraduate or graduate student studying property management, hospitality, business administration, or a related field to gain hands-on experience in the management of long lets and serviced accommodation properties.

Key Responsibilities:

Tenant/Guest Onboarding and Offboarding:

Assist in coordinating the onboarding and offboarding process for tenants and guests, including system updates and documentation.

Booking Coordination:

Help manage bookings, check-ins, and guest inquiries across platforms such as Airbnb and Booking.com.

Cleaning and Supplies Management:

Coordinate cleaning schedules and ensure the timely purchasing of supplies for serviced apartments.

Maintenance Coordination:

Assist with the scheduling and documentation of property maintenance, including liaising with contractors and maintaining accurate records.

Invoice Monitoring:

Support the monitoring of contractors' and suppliers' invoices, ensuring proper approval and processing for payment.

Tenant Communications:

Respond to tenant and guest inquiries regarding maintenance and repair issues, and coordinate with contractors to resolve problems.

Utility and Inspection Coordination:

Help ensure access to properties for utility meter readings, inspections, and other statutory requirements.

Database Management:

Assist in creating and maintaining a comprehensive property database that includes documentation of construction, guarantees, tenancy documents, and operations manuals.

Working Hours:

Regular Schedule:

3 days per week, worked Monday to Friday, 10:00 am - 6:00 pm.

Night and Weekend Remote Shifts:

Rotated biweekly, with higher pay for overtime shifts. Tuesday - Friday, ( 2 hours evening call duty); Saturday - Sunday, 4 hours flexible.

Ideal Candidate:

Currently pursuing or recently completed a degree in Property Management, Hospitality, Business Administration, or a related field. Strong organizational and multitasking skills. Excellent communication abilities, both written and verbal. Proficiency in Microsoft Office Suite, particularly Excel. Ability to work independently and in a team environment. Enthusiastic about gaining experience in property management and serviced accommodation.

Benefits:

Gain practical experience in property and serviced accommodation management. Exposure to real-world property management operations and challenges. Mentoring and guidance from experienced property administrators and managers. Opportunity to network with industry professionals and stakeholders. Travel and lunch expenses covered, with additional compensation for overtime.
This internship is an excellent opportunity for someone looking to gain valuable experience in the property management sector and build a foundation for a successful career. If you are passionate about property management and eager to learn, we encourage you to apply.

Job Types: Internship, Graduate
Contract length: 6 months

Application Question(s):

Are studying a degree or have completed one relevant to Property Management
Education:

Diploma (Preferred)
Work Location: In person