Job Description

takealot.com, a leading South African online retailer, is looking for a highly talented Promotions Coordinator to join the Promotions team in Cape Town. This is an extremely exciting opportunity to execute and be at the forefront of the e-commerce plan for the Daily Deals & Promotions programme.

We are a young, dynamic, hyper growth company looking for smart, creative, hard working people to join us. We offer market related benefits, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

The position reports to the Promotions Operations Manager.

Your responsibilities will include:

• Support the Promotions Operations Manager in executing the promotional campaigns on site according to the Promotions calendar. This requires coordination with internal stakeholders in Retail, Marketing, Marketplace, Catalogue and Advertising.
• Communicate the deadlines, requirements and processes of all promotional campaigns. This includes updating all promotional tools and platforms.
• Selecting relevant promotional offers to be highlighted on email newsletters or featured on site for Daily Deals & Promotions.
• Monthly reporting on promotional campaigns using relevant metrics and provide actionable insights to optimise future campaigns.
• Daily monitoring of planned promotional offers for each campaign and following up with relevant stakeholders where needed.
• Using promotional tools and spreadsheets to ensure the quality of our promotional offers meets the requirements and following up with stakeholders where needed. This involves checking that the product selection is suitable, product listings are accurate, stock is available and pricing is competitive.
• Resolving queries and escalations from stakeholders.
• Training stakeholders in Retail and Marketplace to use the promotional tools.
• Coordinating with the design team to develop compelling and accurate banners for promotional campaigns. Ensure that the correct artwork is uploaded on site according to deadlines.
• Compile & maintain the Promotion Operations team monthly work schedule and task distribution in Asana.
• Planning, collaboration & implementation of the additional processes and tasks that are required when executing Anchor campaigns (Black Friday, Fire Sale, Ultimate Checkout & Thanksalot Sale).
• Collaborate with the Product Team to improve the Promotional Tools through new feature requests and identifying any bugs.
• Accurate and timely activation of promotions with zero errors. Post go live quality checks and proactively resolving any queries.

Attributes required:

• Proficient in using excel and project management tools.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Creative thinker with the ability to generate innovative promotional ideas.
• Collaborative team player with strong interpersonal skills.
• Ability to work in a fast paced environment to strict deadlines.

Qualifications and Experience:

• Relevant Business degree (preferred) or other Tertiary qualification (required)
• 3+ years years' experience in a high-performance environment in either retail marketing/buying/planning OR
• If the degree/diploma qualification requirement isn't met, at least 6 years experience in a high-performance environment in either retail marketing/buying/planning will be required
• Experience in retail promotions is highly preferred
• Experience with online retail and retail promotional campaigns is strongly preferred.

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.

We seek to employ Extraordinary Minds, people who are:

• Experts at DOING, they can not only design but also execute
• Analytical, able to use data to make decisions. Letting data decide but not consume
• Competitive. Although innovation is important, GREAT requires a lot of work. This does not happen only in business hours
• Curious. Always questioning the status quo
• Not averse to risk
• Business smart. Able to think about problems from a business perspective using technical and product input
• Self directed, taking action based on own initiative
• Collaborative
• Thorough
• User focused, always trying to understand a product from the users perspective
• Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular

Are you an Extraordinary Mind if so come and join us!

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Should you not reside in the city the vacancy is based (Cape Town) and would need to relocate for a job opportunity, it is understood that this relocation would be your financial responsibility. By applying for this position it is deemed that you understand and accept this. *

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