Job Description

The Project Manager is responsible for overseeing multiple projects, managing end-to-end (E2E) project functions, and ensuring completion within specifications, on time, and within budget.
QUALIFICATIONS AND REQUIREMENTS

• Relevant tertiary qualification
• Program/Project Management certification

SKILLS AND COMPETENCIES

• Thrives in a fast-paced, demanding environment
• Proficient in English (verbal and written)
• Exceptional planning and organizational skills
• Strong negotiation, problem-solving, and decision-making abilities
• Resilient, tenacious, and adaptable with strong analytical skills
• Effective team player with the ability to prioritize and work under pressure
• Independent learner with excellent time management and attention to detail
• Proactive in identifying new requirements promptly
• Represents the organization professionally with a focus on continuous improvement
• Assertive, patient, competitive, and self-motivated
• Presentable, diplomatic, and well-spoken

EXPERIENCE REQUIRED

• Minimum 3 years of project management experience
• Proven track record in the telecommunications sector
• Extensive expertise in project planning, scheduling, and budgeting
• Proficient in project management tools and techniques
• Experience in customer-facing roles and managing competing priorities
• Background in rollout projects (e.g., FTTH, power, tower, RF)
• Demonstrated success in operational management
• At least 1 year in a management position
• Computer literacy (MS Office, Outlook)
• Ability to compile reports, specifications, and update project-related systems

PERSONAL ATTRIBUTES

• Excellent interpersonal and communication skills across operational and technical domains
• Proactive, reliable, and detail-oriented with a commitment to service excellence
• Capable of working independently with minimal supervision
• Professional, courteous, and punctual
• Willing to work extended hours when required
• Logical and analytical reasoning

KEY PERFORMANCE AREAS (KPAs)
Customer Management (HQ and Regions)

• Negotiate and meet delivery timelines with customers
• Provide comprehensive reports and feedback
• Issue accurate quotes and ensure all work has assigned purchase orders (POs)
• Supply documentation (e.g., FACs) for invoicing
• Ensure 100% of completed work is invoiced and updated in customer systems monthly

Contractor Management

• Oversee contractor performance and allocate work with clear specifications
• Negotiate pricing and terms, issue POs, and approve payments

Supplier Management

• Monitor supplier performance, assist in negotiating terms, issue POs, and approve payments

Administration

• Supervise project admin officer
• Maintain updated systems (e.g., WO, SAGE, Qbis)
• Ensure price books are current

COMMUNICATION AND RELATIONSHIPS

• Maintain professional and cordial relationships with management, staff, and guests
• Prioritize safety and compliance with company policies, procedures, and regulations
• Build trust and confidence through integrity and ethical behavior
• Focus on performance while thriving in a fast-paced environment
• Demonstrate punctuality and reliability

GENERAL

• Performance will be assessed during a three-month probationary period, followed by ongoing reviews
• The listed KPAs are indicative and not exhaustive