Job Description

The Company

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.


At Electrum, we are

grounded in impact

- designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in

creating together

- working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise

making it safe

- encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back

empowered strong teams

- hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

When you join the Electrum team, you'll get to:

Be part of the entire journey

-- from the spark of an idea to the final product launch. Grow your skills through

world-class training and hands-on learning

every day. Receive

mentorship and guidance from industry leaders

who are invested in your success. Work in a

dynamic, innovative workplace

where collaboration and creativity thrive.

Tackle real-world customer challenges

and see the impact of your work firsthand. Explore

plenty of opportunities to grow your career

and expand your expertise. Gain

valuable experience in a leading FinTech environment

, contributing to meaningful, high-impact projects.

The Opportunity

Accelerate your career with South Africa's leading FinTech. This high-impact role involves managing complex, end-to-end, cloud-native payment projects for major banks and retailers. As a customer advocate, you will affect millions of people daily.

Based in Jhb, this Role will require to be onsite at the clients offices with frequent travel to Cape Town.

The Role:

If you are delivery-focused, customer-centric, and committed to long-term, trusted relationships, Electrum's Project Manager role is ideal. You will manage the end-to-end delivery of projects--from sales handover through development to support handover--by working closely with customers (large banks and retailers), the sales team, and the engineering team, while building strong relationships with key customer stakeholders.

Requirements

A project manager within Electrum's customer success team, will manage timelines, budget and scope and ensure customer expectations are managed and met.

You will:

Co-ordinate full lifecycle software and customer implementation projects. Ensure that projects are delivered on time, within scope, within budget and of good quality Build strong relationships with customers and third-party providers as well as internally with sales, engineering, product and tech ops teams Manage dependencies Guide the team to ensure the delivery plan is met Facilitate and run project meetings such as status updates and retrospectives Maintain and improve project process Be a customer advocate within Electrum Grow your industry knowledge Contribute to the on-going growth and success of Electrum

What You Can Bring to Electrum (non-negotiables):

Relevant degree 5+ years experience as a project manager on software projects, at least some of which are in a formal or corporate environment Experience working with external clients, preferably in a B2B environment Ability to build strong relationships across all levels of the organisation Background in tech/information technology industry A track record of successful delivery working across multiple teams on multiple products in a fast-paced, market-driven environment Excellent communication and relationship management skills

Increase your odds by having:

Prince 2, PMP or Agile training will be advantageous Financial Services/ Payment /Fintech industry experience

Benefits

Why Join Electrum?

We believe in a

People First

approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions,

accelerating your career.

Strong Teams

: We keep teams small, focused, and collaborative to maximize

impact

.

Transparency

: We openly discuss strategy, finances, and salaries. Mistakes are viewed as

learning opportunities

that we actively discuss.

Autonomy

: We

trust you

. You're expected to seek out the data needed for informed decisions and manage your own time--knowing when to focus and when to recharge.

Shared Vision

: You'll have the power to

shape the vision

of how we build the future of financial services.

Practical Perks

Here's how we support our culture: +

Flexible Work

: Office-first environment with

flexible hours

. +

Generous Leave

: Starting at

20 days per year

.
+

Office Perks

(Cape Town): Fully-stocked kitchen and

daily catered lunch

.
*

Social Life:

Regular team activities like hikes, getaways, and dinners