Job Description

Job Advert Summary

An exciting new opportunity is available within our System Support and Development team for a resourceful Project Manager.



As a Project Manager, you will be responsible to lead, plan, and oversee projects from initiation to completion, ensuring delivery within agreed scope, timelines, budget, and quality standards. The Project Manager serves as the central liaison among stakeholders, clients, and third parties, while proactively managing risks, resources, and expectations to achieve successful project outcomes.

Minimum Requirements

Education:

Grade 12 Relevant qualification project management. PRINCE2, PMP/PMBOK, Lean Six Sigma knowledge Scrum Master certification

Experience:

Minimum of 3 years' experience in project management and/ or as a scrum master. Medical Scheme Administration Experience 3 years plus essential

Duties and Responsibilities

Leadership & Team Facilitation

Ability to inspire, coach, and guide cross-functional teams.



Strong facilitation skills (daily stand-ups, sprint planning, retrospectives).



Conflict resolution and fostering collaboration across diverse stakeholders.

Agile & Scrum Expertise

Deep understanding of Scrum, Kanban, and Agile frameworks.



Ability to remove impediments and create an environment for agility.



Guiding teams on self-organization and continuous improvement.

Project Management Fundamentals

Planning, scheduling, and resource management.



Budget tracking, risk management, and reporting.



Balancing Agile delivery with organizational governance (PMO, compliance, etc.).

Communication & Stakeholder Management

Clear and persuasive communication with executives, sponsors, and teams.



Skilled at managing expectations and aligning priorities.



Translating technical progress into business value language.

Technical & Tool Proficiency

Familiarity with Agile/project management tools (Jira, Trello, Asana, MS Project, Azure DevOps).



Understanding of software development lifecycle (SDLC) and CI/CD basics.



Data-driven tracking through metrics (velocity, burn-down, earned value, KPIs).

Change & Risk Management

Managing organizational change in Agile adoption.



Identifying, mitigating, and escalating risks proactively.



Leading teams through uncertainty and transformation.

Business Acumen

Linking project outcomes to strategic business objectives.



Knowledge of product ownership concepts (value delivery, ROI).

Emotional Intelligence

Empathy to understand team dynamics and individual challenges.



Adaptability to respond to shifting priorities.



Resilience and calmness under pressure.

Coaching & Mentorship

Guiding new Scrum practitioners and team members.



Promoting Agile maturity across the organization.



Encouraging continuous learning and knowledge sharing.

Governance & Compliance Awareness

Ability to align Agile practices with corporate governance, audits, and regulatory needs.



Understanding hybrid models (Agile Waterfall, SAFe, Disciplined ).