Job Description

Our client, a longstanding leading African integrated workplace management solutions provider, is currently looking for a strong, hands-on Project Manager who will be based in Cape Town and surrounding areas.
Main Purpose of the Role:

• Oversee the daily workings of the organisation's operations.
• Responsible to maintain a high-quality standard of the organisation's deliverables in line with site specific SLA's.
• Responsible to manage client relations, perform cleaning and equipment inspections, support and develop the site management.
• Ensure sites are managed according to budgeted costings and growth targets.
• Ensure all healthcare standards are adhered to in line with Infection Control practices.

Minimum Job Requirements:

• Matric.
• Degree or Diploma in Business Management.
• Minimum 5 to 10 years project management experience.
• Minimum 5 years' experience in a similar environment in Middle Management.
• Experience in managing large compliments of people and a large client portfolio.
• Knowledge and experience in the Cleaning/Hygiene industry.
• Budget and payroll experience.
• HR/IR related issues and procedures experience.
• Computer literacy (essential).
• Experience in managing staff and a number of contracts.
• Knowledge of Infection Control and Safety regulations in retail/hospitality/healthcare environments, etc.

Specialist Skills and Knowledge

• Business management principles, including proven financial skills.
• Highly organised and a transformative leader.
• Strong people skills and knowledge or industrial relations.
• Strong on client relationships and strong communication skills.
• Excellent written skills.
• Good problem-solving skills.
• Excellent customer service skills.
• Ability to work effectively as part of a team.
• Ability to travel between provinces occasionally.
• Self-sufficient.
• Must have a valid driver's license and own reliable vehicle.

Key Performance Areas:
Report to the Regional Director/Divisional Manager:

• Operations and Service Delivery:

• Allocate resources of the contract to achieve maximum cleaning output.
• Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
• Ensure work schedules/job cards are in place for each position and relevant to site.
• Approve salaries and actively monitor labour/turnover ratios per contract.
• Ensure that Contract Managers and Supervisors abide by the company disciplinary code and that this is consistently applied.
• Communication

• Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met.
• Respond to clients and management request timeously and provide necessary action required.
• Ensure monthly completion of reports.
• Communicate and filter company information to Contract Managers.
• Keep line management informed of pertinent issues relating to contracts.
• Unit Finances:

• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
• Ensure that only accredited suppliers and approved products are used.
• Compile accurate budgets and forecasts in line with company deadlines.
• Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action.
• General:

• Maintain a high standard of morale and motivation through good communication skills.
• Attend meetings, training sessions and conferences when required.
• Implement and manage initiatives and objectives as set out from time to time by the clients and/or management.
• Understand cleaning principles and knowledge of company policies and procedures.
• Knowledge of Infection Control and Safety regulations in healthcare environment.
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA's.