Product Specification Specialist Commercial
Cape Town, Western Cape, South Africa
Job Description
Product Specification Specialist
About The Role
The Product Specification Specialist is to secure product specifications for the company and its affiliated
brands of products for building projects.
Key Responsibilities
- Identify and record relevant construction and design projects using online platforms and service providers.
- Build relationships with architects, designers, engineers, quantity surveyors, construction firms, property managers, and corporate clients.
- Conduct regular in-person or virtual presentations to industry professionals.
- Track project pipelines and provide monthly, quarterly, and annual activity reports.
- Support and prepare for exhibitions and trade events.
- Prepare accurate quotations, including stock availability, pricing, and delivery timelines.
- Maintain clear and proactive communication with clients, keeping them updated and resolving any issues.
- Manage and document customer complaints, ensuring corrective and preventative actions are taken.
- Handle all customer documentation and order amendments professionally and on time.
- Attend internal sales meetings and assist with business travel planning.
- Create and manage detailed project and sales pipeline plans aligned with company goals.
- Maintain accurate records of all clients, projects, and communications.
- Collaborate effectively with internal teams and provide coverage for absent colleagues when required.
- Contribute positively to team morale and uphold the company's professional image.
Strong communication skills (verbal, written, and telephone)
Customer-focused, self-driven, and organized
Technically competent with attention to detail
Confident, approachable, and emotionally intelligent
Proficient in MS Office (Word, Excel, PowerPoint), MS Outlook, and business platforms like LinkedIn
Proven ability to work independently and within a team
Own a reliable vehicle and excellent attendance record
Desirable Experience
Minimum of 3 years of experience as an External Sales Representative at the same company within the last 5 years
Exposure to internal sales roles is beneficial
Minimum educational requirement: High School Matric
Strong computer literacy with proficiency in Outlook, Word, Excel, and PowerPoint
Strong interpersonal skills and ability to work to high procedural and quality standards
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Job Detail
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Job IdJD1463977
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned