The main purpose of this job is to maintain and grow the Rectron client base through promoting and selling Rectron's product range
Job Dimensions
Reseller Transformation and Engagement
Work with resellers to upskill their teams for conversations on Lenovo Server and Infrastructure Solutions.
Send quotes to resellers based on their requirements
Propose alternate solutions to resellers, where you believe this would make sense for the situation
Maintain a good understanding of the reseller landscape to be able to bring in the relevant resellers to be able to move projects along. This may require Rectron to resell reseller services across our ecosystem
Work with resellers to drive opportunities to closure
Identify high-potential resellers based on data from our existing transacting resellers
End Customer Engagement
Assist resellers in their engagements with end customers to articulate the value of Rectron solutions against their strategic objectives
Work with resellers to deliver proof of concepts where required
When engaging with end customers, work on uncovering latent opportunities that resellers may not have identified
Construct solutions based on customer requirements
Work with resellers to build out project plans with timelines Marketing
Vendor Engagements
Engage vendors on conversations where required
Maintain a good level of understanding of vendor funding and programs, such that you are able to leverage these to assist resellers and customers
Develop deep relationships with your top customers, as well as high potential customers, and gain a deep understanding of their businesses, and how your product fits in with their businesses.
Recruit customers in order to build up the customer base
Ensure that you are the largest contributor in terms of customer recruitment in your product line
Possess a good understanding of the challenges that the market faces, such that you will be able to find innovative solutions for the broader market
Knowledge Maintenance
Maintain a high level of knowledge across Lenovo Server and Infrastructure Solutions. This will require you to do regular training
Ensure upkeep of relevant vendor certifications
Maintain awareness of competitive solutions such that you will be able to effectively sell against them
Work with product managers to understand priorities in their product lines Internal Relationships
Keep abreast of technology trends
Keep up to date with the latest marketing trends
Core Competencies
The candidate must possess the following capabilities:
Sales Capability
Identify opportunities amongst broader end customers
Call downs on the reseller base
Working with the product manager to identify white space
Comfortably speak about new products
Computer literacy and PC skills
Ability to effectively navigate and use a Windows based PC
Microsoft Word: Proper formatting, typing up of documents
Microsoft Excel: Pivot tables, v-lookup, filtering, sums
Microsoft PowerPoint: Putting together basic, neat presentations
Microsoft Outlook: Sending/receiving emails, out of office settings, scheduling meetings, attachments
Skype for Business: Sending/receiving messages, joining conference calls
Dynamics CRM: Data capture and reporting
Effective Communication
Clear, professional communication
Getting back to stakeholders timeously
Manage expeProblem Solving
Listening to and effectively analyse problems as they arise
Proactively find solutions to problems using all available resources
Knowing when to ask for help either from internal or vendor resource
Key Performance Indicators
Reseller Engagements
Meetings with resellers that you need to develop
Provide feedback on all reseller engagements, along with suggestions on activities that should be run
Ensure that queries are responded to within a reasonable time frame
Administrative
On time submissions of reports required by Rectron
Logging of opportunities on CRM
Training
Attendance at Lenovo training sessions - online and in person
Assist in providing regular training to the Rectron sales team to ensure that knowledge is kept up to date within the organisation - training must be conducted once every two months at a minimum
Marketing
Assistance where necessary on the execution of marketing activities
Communication of marketing activities to the customer base
Internal Back Up
Ensure that your internal back up understands your product set and is well informed on all your pending deals, as well as business processes.
Education/Qualification, Skills and Experience
Education/Qualification
Minimum: Matric Qualification, with a degree or diploma as an advantage
Experience (experience required for the job)
* At least 2-3 years Product Specialist experience in IT sales environment
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