Job Description

What You'll Do
Product Management

• Manage product configurations and quality requirements including NCRs, ECRs, technical bulletins, and BOM updates
• Coordinate firmware and hardware testing through Alpha and Beta programs
• Conduct ad-hoc audits on product support and site documentation
• Develop and update product manuals and technical documentation
• Support product trials and proof-of-concept initiatives with customers
• Provide technical training and support to internal teams and clients

Product Marketing

• Create compelling marketing content including brochures, presentations, and social media materials
• Deliver customer presentations and product demonstrations
• Train sales teams on product features and applications
• Develop deep understanding of product solutions and competitive landscape
• Provide market intelligence on competitor offerings and customer needs
• Lead product launch activities including trials, demonstrations, and advertising content

Administration

• Manage daily communications and documentation
• Handle routine HR and administrative tasks efficiently
• Maintain prompt customer liaison via email and phone

What We're Looking For
Required Qualifications

• Trade diploma in electrical, electronic, or instrumentation (Technicon Diploma S4 or equivalent) with 2+ years qualified experience

Essential Skills

• Excellent English communication (written and verbal)
• Strong electrical and electronic competencies
• Advanced computer skills, particularly MS Office and MS Teams
• Technical documentation and presentation abilities

Knowledge Areas

• Electrical and electronic systems
• Mechanical principles
• Mining industry exposure (TMM experience advantageous)

Personal Attributes

• Self-starter with excellent time management
• Diligent and detail-oriented
• Adaptable to rapid changes and comfortable under pressure
• Strong administrative capabilities
• Exceptional communication skills
• Results-driven team player

Skills Required