Job Description

Main objective of the Role: Technical specialised support on department products Key Performance Areas: Product Management (35%): Existing products config management to latest spec PBS Quality req. NCRs, ECR, TB, WI, BOM updates - Coordinating of this Coordinate or assist with testing of FW ATPs (Alpha/Beta) Coordinate or assist with testing of Hardware ATPs (Alpha/Beta Assists with technical training where required Carrying out ad-hoc audits on area product support & site files Where requested, assist with technical matters for support and projects Review, update, create product manuals as required Assist with product Alpha and Beta trials Coordinate or assist with customer product trials/POCs Product Marketing (55%): Assist with creation of marketing content Product brochures, presentations, social media etc. Assist with customer presentations where required Assist sales force with product training and/or customer interface meetings where required Sound understanding of product solutions and roadmap of product evolution by understanding exactly why and how the solution is solving the client problem Provide insight on market intelligence Competitor solutions and Customer typical needs per sector. Assist with product launch activities Product demonstration, trial , POC, presentation, creating launch advertising content Administration (10%): Schedule daily time to answer or create necessary e-mails Create time for document reviews Create time for typical HR related weeklys Prompt petrol claims, leave expenses etc. Prompt liaising with customers through emails or phone calls where required
Minimum Qualification/experience: Matric & Trade diploma relevant to electric, electronic and instrumentation or equivalent (Technicon Diploma S4) Two years qualified experience. Environmental communication and management experience Competencies (Skills, Knowledge, Attributes) Required: Skills: Excellent English grammar (Both speaking and writing) Electrical competencies Electronic competencies Excellent computer skills (administrative) Knowledge: Electrical Electronics Mechanical Mine exposure on TMM is advantage MS Office, MS Teams Attributes: Self-starter Good time management Diligent Able to adapt to rapid changes Able to handle pressure Good admin skills Very good communication skills Result driven Team player

Skills Required