Job Description

KwaZulu Natal, Durban

Monthly Cost To Company (Market related)

Our client in E- Commerce based in Durban is currently looking to employ a Product Owner (Merchant Business). This is a remote position.

Main Purpose of the Position:

• Ensure the platform and its associated integrations can scale to meet the needs of the company customers.
• Work closely with company operations and customer success teams to provide a seamless experience for merchants from onboarding to managing their digital storefront daily.
• Own third party integrations that enable store operations, including POS systems and delivery management services.

Responsibilities:

• Own a set of products within the company including call-in ordering interfaces, self-service store management and integration with other services such as POS systems, delivery software and networks.
• Drive product enhancements according to well-articulated goals and KPIs.
• Manage projects from concept to completion.
• Engage with stakeholders and customers to understand their needs and give feedback.
• Help manage and prioritise the development pipeline and backlog.

Requirements:

• A relevant technology qualification such as Computer Science, Information Architecture, Graphic Design, Programming etc.
• At least 8 years in the software development realm with a minimum of 3 years experience in product management and business analysis.
• Solid experience in product conceptualisation and prototyping.
• Solid understanding and experience within the agile software development lifecycle.
• Strong technical understanding of web and app development ecosystems.
• Working knowledge of HTML, JavaScript, CSS, XML and JSON APIs.
• Use data and research to back up product arguments and assumptions.
• Ability to articulate complex software concepts and solutions clearly, both written and verbally.
• Adopt a measured approach to experimentation and learning.
• Able to prioritise effectively in the face of competing demands and limited resources.
• E-commerce experience and data-warehousing knowledge would be an advantage.
• Since we are a remote first company, a good home working space and reliable internet connection with a minimum of 4 Mbps is essential.

Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.

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