Job Description

Our client in the ICT Distribution industry is currently looking for a Product Manager: Acronis, Bitdefender & Microsoft, in Midrand.

Responsibilities:

• Keep up to date with the vendorxe2x80x99s product roadmap and ensure that all relevant information is disseminated within the company.
• Ensure that vendor and company product strategies are aligned.
• Plan marketing activities in line with the product lifecycle.
• Ensure that all the sales, technical and marketing teams are well educated, and have the right tools, on the product set in order to effective sell, market and support.
• Send out weekly pricelists internally.
• Send out pricelists to key customers that require a personalized pricelist.
• Regularly update the companyxe2x80x99s selling pricelist.
• Regularly ensure that the companyxe2x80x99s ERP systems are stock free.
• Work with hardware product managers to ensure that the company maximises on whitespace opportunities between brands.
• Budgets:
• Meet and exceed on companyxe2x80x99s internal targets (turnover, profitability, partner/customer recruit)
• Meet and exceed on vendor targets.
• Proactively track performance against budget requirements and report back to management on performance tracking.
• Set budgets for the financial year to be presented to company leadership, ensuring that set budgets balance out company and vendor strategic priorities and revenue/profitability expectations.
• Marketing:
• Work with companyxe2x80x99s marketing team to drive marketing strategy for the product set, ensuring that this strategy is congruent with companyxe2x80x99s overall product/services strategy.
• Ensure that marketing strategy is executed on time and within budget.
• Marketing activities that might be considered include PR, advertising, social media, relationship building activities, trade marketing, events, and direct communication.
• Work with vendors to ensure that marketing funds spent are claimed as they are spent, through the use of available tools.
• Ensure that all marketing activities that are executed are in line with both company and the vendorxe2x80x99s marketing guidelines.
• Market and Industry Trends:
• Maintain a deep level of understanding of the industry trends that will have a direct or indirect impact on the product line.
• Understand the competitive market, and competitor strategies, including such things as their unique selling propositions, differentiators and pricing.
• Customers:
• Develop deep relationships with top customers, as well as high potential customers, and gain a deep understanding of their businesses, and how the product fits in with their businesses.
• Recruit customers in order to build up the customer base.
• Ensure to be the largest contributor in terms of customer recruitment in the product line.
• Possess a good understanding of the challenges that the market faces, such that one will be able to find innovative solutions for the broader market.
• Ensure that all customers with monthly billing requirements are billed accordingly.
• Vendor:
• Develop deep relationships with vendors.
• Understand the vendorsxe2x80x99 short and long-term strategies and ensure that the vendors have a good understanding of the companyxe2x80x99s strategies.
• Ensure all orders are processed with vendor timeously, working with the operations team to achieve this.
• Internal Relationships:
• Act as the primary point of contact for all queries relating to the product.
• Liaise with the Sales Manager, and Regional Branch Managers, Regional Product Managers, and the sales team to communicate priorities.
• Conduct regular training sessions for the sales team on the products.
• Maintain close relationships with devices product managers in order to identify opportunities to attach.
• Work with the RCT-Cloud support team to proactively identify issues that resellers are facing.
• Relationships and Communications:
• Communicate in a clear and professional manner both internally and externally.
• Proactive and timely communications to all key stakeholders.
• Respond to all queries in the same day as they are received.
• Raise issues to relevant parties as they arise.
• Nominate a backup for when absent from the office and ensure that the backup is adequately briefed and prepared to assist in the day to day activities where necessary.
• Knowledge:
• Maintain a deep level of sales knowledge on managed product sets, as well as a moderate technical knowledge.
• Maintain a moderate level of knowledge across the RCT-Cloud business unit.
• Maintain a basic level of knowledge across the entire company product range.
• Keep abreast of technology trends.

• Minimum: Matric, University Degree with either a Business or Information Technology background preferable.
• Experience (experience required for the job)
• Minimum 3 years in a solution Sales Environment, with experience in software/cloud solutions an advantage.
• Product Management experience an advantage.
• The candidate must possess the following capabilities:
• New Business Development.
• Analyse companyxe2x80x99s sales and customer data to identify opportunities.
• Identify opportunities amongst broader end customers.
• Call downs on the reseller base.

• Dependent on experience and qualification.

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