Job Description

To identify and develop products and services in line with Nedbank's strategic objectives.

Job Responsibilities

• Contribute towards the achievement of Nedbank's CSI strategy with the objective of delivering innovative solutions and platforms in support of the strategy.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g., Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Develop relevant product offerings informed by research and segment insights; competitive pricing and understanding client needs.
• Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
• Ensure that product adheres to all compliance and operational risk and security standards by following the legal, risk and compliance governance processes.
• Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
• Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.
• Drive Non-Interest Revenue (NIR) and/or Net Interest Income (NII) by developing business cases in relation to stakeholder requirements. or providing sound business case input.
• Create cost efficiencies through product or process innovation.
• Understand budget requirements by setting realistic targets.
• Manage the cost in the Project Life Cycle by negotiating with suppliers and limiting unnecessary costs.
• Ensure client satisfaction by driving the development and implementation of solutions.
• Be the principal point of contact for all stakeholders within the project life cycle by engaging and keeping stakeholders informed.
• Ensure alignment and match with business requirements by engaging with the relevant internal and/or external stakeholders and delivering on enhancements where applicable.
• Facilitate the accomplishment of work goals by building collaborative relationships.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders through formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Curate, consolidate and navigate stakeholder inputs and approvals with all relevant stakeholders.
• Lead in platform partnerships as primary liaison on day-to-day programme delivery, supported by the Marketing and Design Operations divisions
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc).

Operational Requirements

• Developing an overall product / solution roadmap to support the overall Affinities 2.0 vision and objectives.
• In-depth commercial knowledge, understanding and application of developing a business case for a technical solution from conceptualisation to delivery of the solution.
• Collaborating closely with the product/ solution design and technical teams to create product / solution roadmaps for each development cycle.
• Developing user stories and product / solution requirements to create an optimal user experience by applying the relevant UX design principles aligned with the Nedbank brand guardrails.
• Oversee the beta testing process to ensure that the product/ solution meets the desired specifications.
• Develop relevant metrics to monitor product / solution in market performance.
• Overall management of the product/ solution life cycle from launch, ongoing maintenance, enhancements, and improvements.

People Specification

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas / National 1st Degrees

Preferred Qualification

Relevant post grad qualification in Computer Science or related field

Essential Certifications

Industry/ Product specific

Minimum Experience Level

3-5 years in a product or service development role

Technical / Professional Knowledge

• Relevant software and systems knowledge
• Data analysis
• Communication Strategies
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Principles of project management
• Knowledge of Agile and Scrum workflows

Behavioural Competencies

• Customer Focus
• Decision Making
• Facilitating Change
• Influencing
• Innovation

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Nedbank