Job Description

In store Sales and Marketing


Based on cold calling, visiting stores to negotiate orders and sell products to the store

Develop relationship with store manager

Influencing and escalating store orders to Samsung HQ and loading of VOCs on MCS and REX

Negotiate forward share


Shelf Health


Ensure product availability

Check for and manage damaged stock process

Check accurate pricing, promotional pricing, competitor pricing

Effective management of demo software on all live devices

Effective housekeeping


Drive Sells Out


Training of store staff

Engaging with shoppers

Identify need for promotions to increase sales and negotiate with store manager + Increase forward share / floor share / shelf share of Samsung products
+ Negotiate for prime positions in store
+ Drive slow moving stock and allocate sufficient space to fast moving stock
+ Manage / influence stock on hand
Implementation of Promotions


+ Implement promotions according to head office and client requirements
+ Maintain stock levels
Administration


+ Compile weekly and monthly reports based on customer liaison and sales
+ Identify challenges and corrective actions
+ Ensure account forms are completed and delivered
+ Administer and complete collages as per requirements
Customer Satisfaction and Service


+ Gather feedback from customer complaints, queries and requests and ensure resolution
+ Monitor order and delivery day
+ Build and maintain strong working relationships



Key Competencies



Organisational commitment



Teamwork & collaboration



Relationship building



Agility



Performance & results driven



Continuous growth & improvement



Resilience & stress management



Service excellence



Analysis & problem solving



Sales orientation



Quality & detail excellence



Communication