Job Description

In-store Sales and Marketing


Based on cold calling, visiting stores to negotiate orders and sell products to the store

Develop relationship with store manager

Influencing and escalating store orders to Samsung HQ and loading of VOCs on MCS and REX

Negotiate forward share


Shelf Health


Ensure product availability

Check for and manage damaged stock process

Check accurate pricing, promotional pricing, competitor pricing

Effective management of demo software on all live devices

Effective housekeeping




Drive Sells Out


Training of store staff

Engaging with shoppers 2



Assisting and supporting of store sales staff to drive Samsung sales vs competitor sales

Implement and maintain POP material as per client brief

Identify need for promotions to increase sales and negotiate with store manager

Increase forward share / floor share / shelf share of Samsung products

Negotiate for prime positions in store

Drive slow moving stock and allocate sufficient space to fast moving stock

Manage / influence stock on hand


Implementation of Promotions


Implement promotions according to head office and client requirements

Maintain stock levels


Administration


Compile weekly and monthly reports based on customer liaison and sales

Identify challenges and corrective actions

Ensure account forms are completed and delivered

Administer and complete collages as per requirements


Customer Satisfaction and Service


Gather feedback from customer complaints, queries and requests and ensure resolution

Monitor order and delivery day

Build and maintain strong working relationships


Organisational commitment

Teamwork & collaboration

Relationship building

Agility

Performance & results driven

Continuous growth & improvement

Resilience & stress management

Service excellence

Analysis & problem solving

Sales orientation

Quality & detail excellence

Communication