Job Description

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our department. We are looking for a talented individual with relevant skills and experience for a Process Support & Water Treatment Manager role, which is based in Premier Place (Phoenix). The successful candidates will report directly to the QFSE Manager.
Key Duties & Responsibilities
Key Outcomes
Syrup Room and Processing Oversight

• Manage syrup making operations, ensuring correct formulations, accurate batch mixing, and timely delivery to production lines.
• Supervise Team Leader: Processing and Syrup Maker to maintain high operational and hygiene standards.
• Ensure the availability, correct handling, and storage of ingredients and concentrates.

Water Treatment Oversight

• Act as the plant's technical interface for water treatment services.
• Ensure that contractors meet all water quality parameters, service level agreements (SLAs), and regulatory/KORE requirements.
• Monitor water treatment reports, perform trend analysis, and escalate risks to the QFSE Manager.

Process Compliance and Quality Assurance

• Ensure syrup and treated water meet TCCC specifications and food safety standards.
• Drive adherence to GMP, GLP, and KORE protocols in processing areas.
• Lead process quality checks, validations, and verifications, and ensure corrective actions for deviations.

Hygiene and Cleaning Standards

• Implement and monitor Cleaning-in-Place (CIP) and sanitation programs for syrup and water systems.
• Ensure effective cleaning of all equipment and environments to eliminate contamination risks.

Documentation and Systems Support

• Maintain accurate and complete records related to syrup batches, water quality, and process parameters.
• Support ISO, FSSC 22000, and KORE audits by ensuring documentation readiness.
• Participate in root cause analyses, non-conformance investigations, and CAPA processes.

People Leadership and Development

• Lead and coach direct reports to ensure operational excellence and compliance.
• Identify training needs and implement development plans for the processing team.
• Ensure adherence to shift schedules, performance KPIs, and safety protocols.

Functional Capabilities

• Syrup and ingredient preparation management
• Process quality control and verification
• Oversight of water treatment services
• Implementation of cleaning and sanitisation standards
• Food safety, KORE, and GMP compliance
• Staff supervision, coaching, and performance management
• Non-conformance resolution and root cause analysis
• Cross-functional collaboration and production support
• Audit preparedness and documentation control

KBI

• Syrup and ingredient preparation management
• ProcesSyrup batch conformance rate (%)
• % compliance to water quality specifications
• CIP and sanitation schedule adherence (%)
• Internal and external audit non-conformances (processing & water)
• Process non-conformance rate and closure of CAPAs
• Processing downtime due to water or syrup issues
• Staff training completion and competency levels

Skills, Experience & Education
Education

• National Diploma in Food Technology, Chemical Engineering, Microbiology, or related science/engineering field
• Preferred: BTech/BSc in Food Science, Chemistry, or Engineering
• Additional certifications in Food Safety (e.g., HACCP, FSSC 22000) and KORE are advantageous

Experience

• Minimum 5 years' experience in FMCG or beverage manufacturing
• Strong background in syrup making, water treatment oversight, or liquid product processing
• Experience working in a certified food safety environment (FSSC, ISO, or KORE-compliant)
• Exposure to managing third-party service providers or utilities is an advantage

Skills

• In-depth understanding of beverage formulation and ingredient handling
• Knowledge of water treatment technologies and quality parameters (e.g., filtration, chlorination, conductivity, pH)
• Sound working knowledge of CIP, sanitation protocols, and microbiological risk control
• Ability to read and interpret lab results, quality specifications, and process data
• Competency in GMP, food safety systems, and non-conformance management
• Excellent leadership, coaching, and communication skills
• Strong problem-solving and analytical thinking
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ERP systems

General
The advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing.
Interested applicants, who meet the above employee specifications, should please apply. Suitable equity candidates will be given preference in line with our Equity Plan.
Policy
At Coca-Cola Beverages Africa we are proud to celebrate diversity and we strive to achieve an equal opportunity workplace by being cognisant of affirmative action requirements. It is our policy to be mindful and compliant with all our regional requirements and national laws for those regions. Employment at Coca-Cola Beverages Africa is based solely on an individual's merit and qualifications directly related to their field of competence. We do not discriminate against an employee or potential employees because race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability and gender identity.
At the heart of our recruitment processes is the need to create a value driven experience for all applicants. To all recruitment agencies: Coca-Cola Beverages Africa does not accept agency resumes for roles that we post and make available. Please do not forward any resumes to any Coca-Cola Beverages Africa employees and Talent Teams as we are not responsible for any fees related to unsolicited resumes.