Job Description

Job Title: Premium AdministratorLocation: Bryanston
Employment Type: Permanent
Date Reviewed: March 2025
Reports to: Financial Manager
Subordinates: NoneHire Resolve's Client is seeking to hire a Premium Administrator to join their team in Bryanston. The Premium Administrator supports the Financial Manager in ensuring that all premium-related financial transactions are accurately processed and recorded in a timely manner. To support the Financial Manager in managing premium-related processes, including refunds, insurer payments, debit order collections, and reconciliations.Key Responsibilities:Unpaid Premiums

• Notify the relevant underwriting party.
• Cancel policies as per predefined rules.
• Inform clients of actions taken, such as double debits, forced debits, or cancellations.

Bank Reconciliation

• Allocate daily deposits reflected on bank statements from the premium collection provider.
• Maintain the premium age analysis and liaise with underwriters.
• Take appropriate actions on premiums outstanding for more than 45 days.

Refunds

• Validate the legitimacy of refund requests.
• Process and record refunds on the Policy Administration System.
• Forward refund requests to the Financial Manager for release.

Insurer Payments

• Download bordereaux reports.
• Prepare and submit payment schedules to insurers.
• Distribute bordereaux to insurers.

Manual/Non-Binder/Non-Collection PoliciesAllocate premiums received directly by insurers using commission statements as references.Team Collaboration and Culture:

• Demonstrate behaviour that aligns with the organisations values and culture.
• Share knowledge of products, systems, and processes with team members.
• Work collaboratively with the Claims team to maintain service excellence.

Process Improvement and Compliance:

• Comply with all internal policies, procedures, and industry regulations.
• Identify opportunities for operational improvement and suggest enhancements.

Requirements:Education:

• Grade 12 or equivalent.
• Finance-related qualification preferred.

Experience:

• Minimum 4 years' experience in a Premium Administrator or Accounts Assistant role within an insurance brokerage or administrator.
• Strong Microsoft Excel skills.
• Experience with premium collections and bordereaux preparation is advantageous.

Languages:Proficient in both English and Afrikaans (verbal and written).Core Competencies:Knowledge:

• Sound understanding of short-term insurance and premium processes in a binder environment.
• Familiarity with the financial services industry.
• Knowledge of FICA and POPIA compliance.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Skills:

• Strong interpersonal and communication abilities.
• Ability to work under pressure and multitask effectively.
• Capable of working independently or as part of a team.
• Good planning and organizational skills.

Attributes:

• High attention to detail.
• Results-driven and proactive.
• Self-motivated with a positive attitude.
• Problem-solving mindset.
• Creative, persistent, and determined.

Contact Hire Resolve for your next career-changing move.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.

• You can also visit the Hire Resolve website:

or email us your CV: financialcareers@hireresolve.za.com * Alternatively, you can also contact me directly at kay-leen.dupreez@hireresolve.us

• When applying via email please use "Premium Administrator" as the subject line

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.