Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with safety. Itxe2x80x99s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, wexe2x80x99re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview Pre Sales Solutions Engineering International



PRE-SALES SOLUTIONS ENGINEER

Africa

COMPANY OVERVIEW

At Motorola Solutions, we believe that everything starts with safety. Itxe2x80x99s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, wexe2x80x99re ushering in a new era in public safety and security. We believe that diversity spawns innovation xe2x80x93 the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you!

RESPONSIBILITIES INCLUDE

As a member of the Pre-Sales Solutions Engineering organization, the Pre-Sales Solutions Engineer will work closely with the Sales Organization to develop and grow Motorola Solutions businesses.

The Pre-Sales Solutions Engineer is responsible for technical aspects of the sales process and works closely with the Sales Teams involved to develop and position solutions involving Video Security & Access control products, writing and answering specs for tenders, driving product tests in complex scenarios and organizing/delivering training to employees and partners.

During the needs analysis process, confirm that the products and solutions meet the prospectxe2x80x99s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate Motorolaxe2x80x99s value proposition to both business and technical stakeholders. Position Motorola products relative to competition and formulate systems designs that comply with both technical and budgetary requirements.

Pre-Sales Solutions Engineers have the opportunity to adopt one or more of the solutions offerings and become a subject matter expert in that subset of the Motorola Solutions Portfolio, being responsible for executing a plan to increase and consolidate the knowledge of the field sales and pre-sales teams.

This job requires domestic and international traveling up to 30% of the annual working schedule.

JOB DESCRIPTION

This is a hybrid role that is both technical and sales-oriented and focuses on supporting the Motorola Solutions Video Security & Access Control business opportunities.

Your key responsibilities will include (not limited to):

Have positive attitude and can properly manage time and tasks, even when under pressure or having short deadlines

Support Sales teams in responding to RFPs, designs, specifications, and quotes

Develop and maintain strong relationships with Sales teams, consultants, partners and end users

Technical resource for end user webinars and presentations to help assist with closing deals

Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects

Tradeshow support and onsite customer visits including Proof Of Concept design and remote / onsite support

Internal technical sales support for the organization

Support Sales Team in responding to RFPxe2x80x99s and designing, specifying, and quoting systems

Continuous self-development and increase knowledge on Motorola Solutions VS&A hardware and software solutions

Effectively disseminate product knowledge by providing thorough training to field sales, pre-sales, consultants, partners and end users as required (requires travel)

Develop and maintain strong relationships with customers and partners

Help manage and develop certification training content

Deliver certification training to sales and partner channel

Collaborate with product support and engineering to help tackle complex customer issues

Support Pre-Sales field escalations and manage to engage the required resources in Motorola to deliver a solution

Support the Events Marketing team organizing field events, such as roadshows, trade shows, partners events, including in-house pre-setup of systems and shipping to the designated location. May require international traveling for setup and attending roadshows, trade shows, partners events

Onsite activities including international traveling when required, such as site surveys, systems audits and commissioning

Administrative items including task assignment processes, calendar planning and monthly reporting on state of the territory

Perform related duties as assigned

QUALIFICATIONS

Experience in Pre-Sales Solutions Engineering or equivalent role for a technology company

Strong understanding of the access control, and video surveillance markets and solutions

Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

Be capable of working as an individual contributor still part of a team to achieve corporate goals

Native or native-like verbal and written communication skills in English

Excellent presentation skills in-person or using remote teleconference tools

Strong analytical and troubleshooting skills

Be capable of working under pressure and meeting deadlines

Has a pleasant, friendly style of verbal and written communication

Strong knowledge and experience with Windows troubleshooting tools and techniques

Advanced knowledge of networking principles and communications

Experience with computer hardware configuration and troubleshooting

Driving License and car for business transportation are a must (supported by corporate expenses policies)

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING SKILLS AND EXPERIENCE

Cloud hosted video and access control solutions experience

University degree or diploma in technology matters

Prior experience in the security industry, including certifications in enterprise and/or cloud hosted video and/or access control solutions

Microsoft, Cisco and/or any other relevant technical certifications

Domain of other languages rather than English

WORKPLACE & TRAVEL REQUIREMENTS

Hybrid workplace environment with both in-office and remote base locations

As a full-time employee at Motorola Solutions, you are eligible to receive a comprehensive benefits package available in your base location, including a competitive salary and sales incentive program, life insurance, meal allowance, eligibility to participate in the Motorola Solutions employees stock program, health insurance program, company car policy per job requirement

Travel requirements up to 30% of the annual working schedule

RELOCATION PROVIDED

None

POSITION TYPE

Experienced

EEO STATEMENT

Motorola Solutions is an Equal Employer Opportunity. We welcome and encourage diversity in our workforce. Motorola Solutions will provide reasonable accommodation to applicants with disabilities upon request.

Basic Requirements

Experience in Pre-Sales Solutions Engineering or equivalent role for a technology company

Strong understanding of the access control, and video surveillance markets and solutions

Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

Be capable of working as an individual contributor still part of a team to achieve corporate goals

Native or native-like verbal and written communication skills in English

Excellent presentation skills in-person or using remote teleconference tools

Strong analytical and troubleshooting skills

Be capable of working under pressure and meeting deadlines

Has a pleasant, friendly style of verbal and written communication

Strong knowledge and experience with Windows troubleshooting tools and techniques

Advanced knowledge of networking principles and communications

Experience with computer hardware configuration and troubleshooting

Driving License and car for business transportation are a must (supported by corporate expenses policies)

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan No

Company Motorola Solutions South Africa (Proprietary) Limited

Motorola Solutions