Job Description

Power BI & Data Analyst (JB5089)
Fully remote for applicants currently living in Gauteng
R38 000 to R40 000 a month CTC
Permanent
A dynamic Retail Services Company is seeking a skilled Power BI & Data Analyst to enhance customer engagement and business operations through data visualization, reporting, and analytics. This role involves consolidating data from multiple sources, analysing trends, and providing insights to drive strategic decision-making and operational efficiency. The ideal candidate should have experience in Power BI, Tableau, Excel, and data modelling, with strong analytical and problem-solving skills
Minimum Requirements:
Degree-level education (Relevant to position)
Minimum 3 years' experience in data visualization and analytics, working with businesses to improve strategies, operational efficiency, and performance (retail experience preferred)
Experience consolidating data from multiple sources
Internal and external stakeholder management to achieve business objectives
Proficiency in Power BI or Tableau (strong knowledge and experience required)
Advanced Microsoft Excel skills (certification or demonstrable experience preferred)
Proficiency in Microsoft PowerPoint (ability to summarize data analysis for effective communication)
Microsoft Word proficiency for report writing
Knowledge of business models, preferably in retail
Data modelling skills (advantageous)
Strong analytical, critical thinking, and problem-solving skills
Ability to interpret, evaluate, and analyze data to identify trends and solutions
Ability to present insights and analysis to internal and external audiences
Strong organizational, planning, and time management skills
Ability to work under pressure, manage workload fluctuations, and meet deadlines
High level of accuracy and attention to detail
Precise, structured, and disciplined approach to tasks
Results-driven with a proactive mindset to drive continuous improvement
Flexible and adaptable with the ability to self-correct
Ability to work independently without close supervision and as part of a team
Strong interpersonal skills with a customer-oriented approach
Effective written and verbal communication skills
Ethical, honest, and disciplined in professional conduct
Duties and Responsibilities:
Generate reports using Power BI and other BI tools for the UK/Europe customer base and adhoc reporting requests
Develop new reports using datasets provided by the Data Team
Analyze data trends and insights to support revenue growth and customer satisfaction
Identify business impacts resulting from operational and strategic changes
Provide data insights for performance KPI measurement
Prepare reports for weekly, monthly, and annual governance meetings, collaborating with the Customer Engagement Team
Ensure data accuracy and integrity, investigating and reporting inconsistencies to IT and management
Support business case preparation with relevant data and insights
Conduct in-depth analysis and reporting on:
Sales performance by airline, destination, and other parameters
Trend analysis to drive decision-making
Digital marketing tracking and campaign analytics
Customer satisfaction data (C Sat and CITA)
Impact assessment of business changes
Daily, weekly, monthly, and quarterly reporting to business stakeholders
Supplier sales and rebate tracking
Create detailed requirement documents for IT-driven report development
Maintain and update a structured reporting process to support business performance
Work closely with the Customer Engagement Team to ensure data-driven decision-making
Engage with stakeholders across the Company, UK and SA, requiring daily interaction with the wider business
Perform additional tasks as directed by the line manager
Maintain a 5-year checkable work record for referencing and compliance
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.