Job Description

Introduction

Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover and is registered in South Africa as an insurer for all statutory classes of non-life and life insurance business.

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To maintain and grow an existing portfolio of clients through relationship management, financial process efficiencies and new business acquisition.

Requirements

Qualifications

Relevant tertiary qualification BCom Accounting



FAIS compliant



Related Insurance qualification (NQF4)

Experience

5 years' experience in client services and operations within an insurance services environment



5 years business management experience



Knowledge and experience of the financial services or insurance industry



Cell Captive Insurance Model experience will be an advantage.

Duties & Responsibilities

Develop Existing Portfolio of Clients

Developing an ongoing prospect pipeline through liaison within the greater business, client relationship.



Using financial acumen to interpret financial statements, actuarial data and ability to deal with budgets



Developing Guardrisk image and presence.



Identifying opportunities to maintain and grow the portfolio.



Conducting meetings with clients and discussing pertinent business risks and develop/enhance solutions accordingly.



Distributing and discussing statistical information.



Checking and forwarding financial statements to clients.



Designing and preparing status reports.



Providing prompt authorisation of claim payments.



Dealing with client queries.



Re-evaluating portfolio structures and servicing requirements on an ongoing basis relative to changing needs of the client.



Evaluating client's needs and requirements to enhance cross selling of other Guardrisk products.



Participating in renewal process with broker/client.



Ensuring all documentation pertaining to the insurance programme /facility is in place.

Develop New Prospects and Products

Achieving a targeted annual new business budget.



Creating and maintaining business relationships to ensure new business growth of both income and clients.



Dealing with Financial Managers, Financial Directors, Risk Managers at client EXCO level.



Building and maintaining relationships at client, and interdepartmental levels.



Liaising with Underwriting, Finance, Actuarial, Claims departments.



Finalising pricing, cost and income structure.



Co-ordinating documentation, role and responsibilities, agreements, system and legal requirements, processes and procedures.



Compiling and managing budget.



Marketing Guardrisk products and services.



Following up on inquiries and queries.



Sourcing potential client and products.



Complying with new business take-on procedures.

Conduct Client Reviews

Liaising with the technical review teams.



Advising technical review teams of all pertinent information prior to each review.



Providing input into the development of the annual review plan.



Setting up review meetings with clients in consultation with technical review teams.



Delivering completed review reports to clients and following up and tracking of the implementation of proposed actions.

Administration

Maintaining CSA (monthly) questions through the CURA Risk Management System



Attending monthly Operational meeting.



Travel to clients and/or prospects where required.



Administrating client files.



Assisting Executive with Divisional reporting and where required, provide the necessary support.



Maintaining monthly prospects list and report back on divisional issues.



Monthly budget review and reporting on variances and new business targets



Tracking renewals for their portfolio.



Monthly reporting back to the Executive on the above-mentioned items.



Managing delivery against deadlines, i.e. budgets, forecasts, projects



Work closely with finance Executives to ensure all client financials are accurate and reinsurance is paid timeously.

Competencies

Business Acumen

Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

Collaboration

Prioritises the business interests of Guardrisk and invests in the success of the group by aligning effort across divisions.

Client/ Stakeholder Commitment

Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

Impact and Influence

Persuades, convinces, influences and inspires others, both within Guardrisk and externally to win support, loyalty and gain commitment to the purpose of MMI.

Drive for Results

Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

Self-Awareness and Insight

Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.

Leads Change and Innovation

Actively leads change, does what is right for the business and drives continuous improvement through innovation.

Diversity and Inclusiveness

Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.