Planner Technology Global Grade 09
Kathu, NC, ZA, South Africa
Job Description
Key Outputs
Support Regional Technology Manager
Prepare quotes, invoices & planning of work including monitoring progress
Prepare reports as required
Manage parts inventory, availability of both parts and resources to support the customers Prepare and oversee proposals to customers
Assist with warranty resolutions and time management Provide logistical support to technology technicians Assist to resolve internal and external customer queries
Assist with the achievement of KPI's (CAT Digital Excellence Program - CAT DEP) Liaise with Aftersales, Sales and other relevant teams as and when necessary to ensure CAT DEP KPIs are met Managing the WIP, work order closing and work order history
Qualification, Experience and Competencies
Grade 12 and/or National Technical Certificate - N2 or N3 Trade certificate will be an advantage
SAP/CRM knowledge will be an advantage
Computer Literacy (MS Office, SIS, STW / ET, CAT inspect. myCat.com)
Good communication skills, customer relations and must be a team player
Understanding the technology, service work process & attention to detail
Valid driver's licence
Must be a Team player and be willing to work overtime Good problem - solving Skills Attention to detail competency
Business and financial Acumen competencies
* Influencing and negotiation skills
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Job Detail
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Job IdJD1616985
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKathu, NC, ZA, South Africa
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EducationNot mentioned