Job Description

Are you a detail-driven administrator with a passion for service and a flair for keeping complex schedules, data and documents on track? Do you thrive in a caring, fast moving environment where every task ultimately benefit a patients rehabilitation journey? If so, we invite you to apply for the therapy administration support role at Nurture iLembe.
ABOUT THE ROLE
Reporting to the therapy manager, you will provide the clerical, financial and customer service backbone that keeps our therapy department running smoothly and compliantly.
KEY RESPONSIBILITIES

• Schedule and minute therapy meetings - coordinate initial progress and discharge sessions prepare agendas and action logs.
• Clinical records administration - Update and capture patient data and assist with letters of motivation submissions.
• Billing and statistics support - collate daily billing, verify totals and flag discrepancies.
• Stock and equipment logistics - monitor therapy consumables, raise purchase requests and track service dates.
• Frontline liaison - act as the first point of contact for patient and family queries, ensuring compassionate, culturally sensitive communication.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Matric (grade 12) plus a certificate or diploma in office or healthcare administration (advantageous).
• Plus -2 years administrative experience, preferably in a hospital or physical rehabilitation setting.
• Computer literacy.
• Exposure to medical billing, stock control or Lean environment will be an asset.

WHO WERE LOOKING FOR (PERSONAL QUALITIES):

• Clarity and Accountability: Thrive in a role with defined responsibilities and measurable outputs.
• Collaboration: strong interpersonal skills to support the interdisciplinary team, funders, patients and families
• Resilience and Adaptability: Ability to stay organized in a transforming organisation.
• Values-Driven: Deep alignment with Nurtures values.

Should you not receive a response within two weeks of submission, please consider your application unsuccessful.
There is no closing date for this vacancy. The employer reserves the right to withdraw the advertisement at any time.