Job Description

Who are we?

MiWayLife is committed to empowering clients by offering affordable, simple, and suitable financial solutions--primarily through telephonic intermediary channels. With a team of approximately 100 dedicated tied advisors, we focus on meeting the evolving financial needs of our clients.

Our vision is to build a world-class direct financial services business that:


Delivers exceptional service and value-driven products while ensuring fair treatment of clients. Is recognized as an employer of choice. Acts as a responsible corporate citizen, contributing meaningfully to the transformation of the financial services industry.




Our culture is rooted in our core values: Accountability, Attitude, Energy, and Professionalism. We are a dynamic, innovative team of free-thinkers, passionate about disrupting the norm.

What will you do?

Provide secretarial support to the Senior Management Team in terms of the following:

Travel arrangements Organising and preparation of meetings, functions, presentations and conferences Diary management Mail and information management Client liaison Time and priority management Administrative support Establishing and maintaining networks with key stakeholders and other administrative support staff.

What will make you successful in this role?

Qualification & experience
Grade 12 or equivalent Secretarial/ administration qualification advantageous Secretarial/administration experience (supporting senior managers) Experience with the marketing environment will be an advantage




Knowledge and skills
MS: Office (Excel, Word, Powerpoint, outlook) Minute-taking Good communication skills (both verbal and written) in English and Afrikaans Service orientated Pro-active, self- starter and energetic Organised and structured




Core Competencies
Cultivates Innovation Client Focus Drives Results Collaborates Flexibility and Adaptability




Personal qualities
Plans and Aligns Communicates Effectively Resourcefulness Optimizes work processes Action orientated Attention to detail

Knowledge and Skills

Record keeping, filing and maintenance of databases
Data Collection and processing of transactions
Reservation Management
Secretarial Support
Manages various Stakeholder queries and support

Personal Attributes

Communicates effectively - Contributing dependently
Plans and aligns - Contributing dependently
Demonstrates self-awareness - Contributing dependently
Optimises work processes - Contributing dependently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing dependently
Customer focus - Contributing dependently
Drives results - Contributing dependently
Collaborates - Contributing dependently
Being resilient - Contributing dependently
Due date for applications

The closing date for applications is 22nd January 2026.

Note though that the recruiter reserves the right to withdraw the advertisement prior to the closing date, or to allow for further applications to be submitted after the closing date indicated.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

MiWayLife is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.