Job Description

Support People. Strengthen Culture. Deliver Excellence.

Start Date

: January 2026 |

Reports to:

Head of HR Operations |

Hybrid

from Cape Town / Remote

? WHY THIS ROLE MATTERS

Behind every great mission-driven organisation is a People Team that makes sure its people thrive. At Second Nature, we believe that impact begins with our own team - and as our People Operations Associate, you will be at the centre of it all.

WHAT YOU'LL BE DOING

As a People Operations Associate, you will be at the heart of supporting our global, fast-moving team. No two days are the same - you might be coordinating a recruitment drive for a field role one day, helping design a new HR policy the next, or supporting a culture-building initiative across multiple teams.


You will:


Be the go-to teammate for people-related support, from onboarding and day-to-day queries to guiding employees through their growth journey. Keep our People systems (like BambooHR) accurate, organised, and running seamlessly. Support the People Team on projects, events, and initiatives that keep our culture thriving. Support global operations through administration, contract management and compliance. Jump into new challenges with a proactive, solutions-focused mindset, helping the team navigate the variety and pace of our work. Collaborate, learn, and grow alongside a high-performing, agile team where your contribution has real impact.
Here, you'll experience a broad scope of responsibilities, project-based work, and exponential personal and professional growth - all while supporting colleagues around the world.

WHO YOU ARE & WHAT YOU BRING

You have a proactive and curious mindset, are resourceful and take initiative You have excellent time management skills and can effectively prioritize and organize tasks to meet deadlines. You are outstanding with people, possessing excellent communication and interpersonal skills, and can build rapport with a diverse range of people. You are naturally diplomatic and able to navigate nuanced, people-related situations with discretion and a high level of confidentiality. You embody Second Nature's core values , which include working with discretion, open-mindedness, equality, and confidentiality. You have a high level of accuracy and attention to detail, and a service-focused, proactive problem-solving approach. You are comfortable with G-Suite and are able to quickly learn new systems. You have 2-3 years of experience in a support, admin, or coordination role, preferably in HR, Operations, or Finance. A tertiary qualification is advantageous. Exposure to recruitment is a plus, but not essential.

WHAT'S IN IT FOR YOU

A monthly salary of up to R18,000.00 Flexible working set-up: remote or hybrid from Cape Town Direct mentorship from industry leaders A collaborative, fast-paced, and supportive culture A career, not just a job

MEET YOUR FUTURE TEAM

Join the team at

Second Nature

,

where people are the core of our business. We are a group of

compassionate

and

ambitious

individuals who are

authentic

,

trusting

, and

supportive

. We believe in pursuing

excellence

because our work has a direct and real impact.





As a member of the

People Team

, you will be at the heart of this mission. We're connectors,

problem-solvers

, and growth champions who ensure everyone has the support they need to thrive. Our team is agile and fast-paced, and we always show up for each other. You will be joining a close-knit group that works hard and laughs together, helping people flourish in their roles and beyond.

WHY JOIN SECOND NATURE?

Second Nature is the home of purpose-driven brands like GVI , Bushwise , World of Difference , and the GVI Foundation . We believe careers should be driven by curiosity, courage, and impact - not just job titles.





Alongside meaningful work, you will be supported by colleagues who are experts in their fields - whether you're collaborating with the CEO, contributing to critical business decisions, or helping drive social and environmental impact around the world.

HOW TO APPLY

Submit your:


CV Cover Letter, answering:
+ What appeals to you most about this role and why?
+ What are your top 3-5 strengths that you will bring to this role
+ Please give us an overview of your most recent applicable experience and how you would use that in this role.What question do you think would be important for us to ask you to get to know you better, and why?


+

OUR HIRING PROCESS

Interview with People Team Interview with your future manager Practical skills assessment Final interview with Senior Leadership Background checks

? YOUR NEXT STEP

If you're looking to start your career somewhere extraordinary, we want to hear from you. Ready to show us what you've got?





Kindly note: We genuinely appreciate every application we receive. If you haven't heard from us within 3-4 weeks, it likely means we've moved forward with other candidates this time. That said, we'd love for you to stay connected and consider applying again in the future!