Job Description

PRIMARY PURPOSE

Responsible for processing payroll, remitting payroll taxes and government reporting as well as preparing monthly, quarterly and year end payroll statements. Ensure documentation submitted to the payroll department for payment of employees complies with established payroll and accounting principles, practices and standards. Assisting staff members with payroll queries. Upload all Retirement Fund Schedules.

KEY PERFORMANCE AREAS (KPA's) AND KEY PERFORMANCE INDICATORS (KPI's)

FINANCE

Check and oversee the payroll administrator to ensure a limited number of errors to limit the financial loss to Bidvest Bank, Bidvest Life, and Bidvest Merchant Services.

CUSTOMER CENTRICITY

Proactively assist all staff with payroll queries and providing feedback. Raising queries with the Payroll Manager where necessary and learning from queries to upskill yourself Dealing with third parties in a professional manner, providing information requested and dealing with queries

OPERATIONAL EXCELLENCE

Responsible for uploading batches, month end reports, recons, GLs, GLMs and pick up on queries. Authorize level 1 on Direct Transact & GPO - check right details have been loaded on the system, double check everyone. Check changes in bank details, double check any changes to the banking beneficiaries. Resolve third parties' queries - medical aid queries e.g. payments, liaise with medical aid company, medical insurance (Kaelo) and staff members, make changes where necessary. Ensure correct processing of new and terminated Employees. Pull reports timeously and check them, resolving any errors. Payroll Audit reports - check errors on system, take errors to human resources and resolve them before pay run. Provide support to payroll administrators, providing job training. Oversee and check that all medical aid applications, changes to medical aid funds are done accurately. Ensure that all capturing of all staff related changes are done accurately. Check all overtime, claims, commissions related information for staff to ensure correct payments are made. Guide and assist the administrator to follow up on garnishee order balances when required - email the attorney and confirm amounts and obtain statements when necessary. Check that all administration for maternity leave is done correctly with AODs calculated correctly and are stored on PaySpace. Assist at month end to ensure that all garnishee payments are correct, that loan schedules are updated e.g. bursary payments that need to be repaid. Check and review schedule and follow up on bad debt, hand over to credit. Proactively deal with Payroll queries (Payroll Ticketing System) that get escalated by the administrator and directly from staff, escalate queries to the payroll manager when necessary. Assist with all information required during Audit.

PEOPLE MANAGEMENT

Manage and upskill the payroll administrator, sharing knowledge and upskilling her Proactively identifying errors and learning from them and sharing them with the administrator. Build good relationships with stakeholders to enable accurate payroll processes. Provide and check the administration, reports and records in the payroll

LEARNING AND GROWTH

Keeping up to date with trends, systems, medical aid and pension fund and legislation changes

REQUIREMENTS

Qualifications Grade 12

Payroll Diploma


Experience 8 years' payroll experience and 8 years in payroll

More than 2 years' experience as a Team leader or Supervisor

Experience in PaySpace System (+1 year)

Knowledge, Skills and Abilities Required

Service Orientation Detail orientation Professionalism Interpersonal skills Customer orientation Results driven Good written and verbal communication skills Tax knowledge Flair for numbers

WORK CONDITIONS: OFFICE BOUND

CLOSING DATE: 30 JULY 2025