Payroll Customer Service
Cape Town, Western Cape, South Africa
Job Description
Our client, a payroll outsourcing company, is seeking a highly motivated Payroll Customer specialist to join our team. The ideal candidate will have a passion for providing exceptional customer service, a strong aptitude for numbers, and the ability to work efficiently with attention to detail.
Responsibilities:
- Process payroll for clients accurately and on time
- Respond to client inquiries and resolve payroll-related issues in a professional and timely manner
- Ensure compliance with federal, state, and local payroll regulations
- Maintain accurate and up-to-date payroll records for clients
- Collaborate with clients and internal teams to resolve payroll discrepancies
- Stay current on industry changes and updates to payroll laws and regulations
- Provide exceptional customer service over the phone and via email
- Excellent written and verbal communication skills
- Strong aptitude for numbers and attention to detail
- Tech-savvy and ability to quickly learn new payroll software
- Ability to maintain confidential information and handle sensitive data
- Willingness to work full-time US hours
- This is a remote working opportunity from Monday - Friday from 3pm-1am and 4pm - 1am SA time
- Own laptop Ram50/Mbps
- Job Types: Full-time
- Experience Customer service/ Reception: 3+years (Required)
- Experience with 20-30 line switch board
Skills Required
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Job Detail
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Job IdJD1528909
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned