Responsible for collecting job and hours allocation reports to formulate a timesheet.
Ensure accurate calculation of hours worked.
Prepare an accurate weekly timesheet for wage processing.
Submit a timesheet on Tuesday Morning to ensure wages are processed on time and accordingly.
Prepare leave forms, reports and supporting documents for all applications submitted by the employees for retained annual leave, sick leave, family responsibility leaves.
Assists the client with resolving wage errors.
Ensure that the correct headcount is maintained on the respective site, according to the specified site requirements.
Meet daily headcount compliment (including over weekends or in strike situations)
Screen candidates according to Company requirements
Ensure assignees have valid ID documents and driver's licences as required.
Ensure that legislative requirements in respect of the hiring of foreign nationals are adhered to
Select candidates for placement and / or overtime in a legal and ethical manner
Adhere to the stipulations of the Company's Code of Business Conduct and Stakeholder Engagement Policies
Deliver exceptional customer service to clients and in doing so increase, if possible, the headcount on the allocated site
Provide services to the client in a timely, professional, and pleasant manner
Maintain the values of the Company in all interactions
Monitor, follow up and ensure resolution to all client queries within a 24-hour timeframe
Deliver exceptional customer service to assignees
Monitor, follow up and ensure resolution to all assignee queries within a 24-hour timeframe
Schedule training and medicals for assignees as required
Ensure that the correct paperwork is signed and maintained for all assignees
Ensure that assignee files and Contractor Zone files are kept up to date
Ensure that all requirements as stipulated by the Company are adhered to, when submitting timesheets and supporting documents for payments
Manage the issuing and control of Personal Protective Equipment (PPE)
Manage End of Contracts
Manage injuries on duty (IOD)
Ensure that Timesheet deadlines are met on a Monday including Sick/Annual Leave applications