Patient Administration Manager (healthcare)
Eastern Cape, South Africa
Job Description
Our client within the private healthcare space, is seeking a Patient Administration Manager to lead patient-facing operations at one of its hospitals in the Eastern Cape.
This pivotal role will see you managing the full patient administration function - from admissions and billing to records management and case flow coordination - ensuring both operational efficiency and an exceptional patient experience.
Key Responsibilities
- Oversee admissions, discharges, and billing processes with accuracy and empathy.
- Manage patient data integrity and compliance with healthcare regulations.
- Supervise and coach the patient admin team to deliver excellence in service.
- Collaborate across departments to streamline processes and enhance patient satisfaction.
- Drive revenue accuracy and timely DNYB resolution in line with hospital benchmarks.
- Bachelor's degree in Healthcare Administration, Business Management, or related field.
- Minimum 3-5 years' experience in hospital administration or healthcare operations.
- Proven understanding of funder rules, authorisations, and billing procedures.
- Proficiency in Health Management Information Systems (HMIS) and MS Office.
- Strong leadership, communication, and analytical skills.
- Be part of a mission-driven healthcare group focused on excellence and compassion.
- Lead a critical department that drives both patient satisfaction and operational success.
- Competitive remuneration and professional growth opportunities.
- Location: Eastern Cape (Full-Time | Healthcare Sector)
Skills Required
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Job Detail
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Job IdJD1586493
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEastern Cape, South Africa
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EducationNot mentioned