Job Description

:
We are seeking a Patch & Endpoint Management Specialist to take ownership of server and endpoint patching, application deployment, and compliance management. While endpoint devices are currently managed by the desktop team, there is a critical need for a dedicated role focused on patch management to reduce security vulnerabilities, ensure compliance, and improve performance across IT infrastructure. This role is key to safeguarding systems, streamlining deployments, and ensuring a secure and resilient environment.
Key Responsibilities
Patch Management
Monitor, test, approve, and deploy OS and third-party patches across endpoint devices (Windows).
Ensure timely rollout of security updates and zero-day patches.
Manage patch schedules to minimize business disruption.
Roll back and troubleshoot failed patch deployments.
Software Deployment
Package, test, and deploy enterprise applications via tools like Endpoint Central, SCCM, or Intune.
Build and maintain system images for efficient deployment.
Coordinate zero-touch provisioning with vendors (e.g., Dell).
Ensure compliance with software licensing and deployment processes.
Compliance & Reporting
Generate and analyze patch compliance reports.
Maintain detailed audit logs of patch and deployment activities.
Support compliance efforts aligned with security standards (e.g., ISO 27001).
Endpoint Management
Support both remote and on-premises devices via endpoint management platforms.
Collaborate with cybersecurity teams to remediate vulnerabilities.
Maintain documentation of patching processes, configurations, and SOPs.
Testing & Validation
Conduct pre-deployment patch and application testing.
Identify and resolve compatibility or conflict issues prior to rollout.
Skills & Experience
Proven experience in patch management and software deployment in mid-to-large IT environments.
Hands-on expertise with tools such as ManageEngine Endpoint Central, SCCM, Intune, or similar.
Strong knowledge of:
Windows, macOS, and Linux operating systems
Third-party applications (e.g., browsers, Java, Adobe)
Security patch cycles and vulnerability management
Experience with remote device management and cloud-based endpoint tools.
Basic scripting skills (PowerShell, Bash) a plus.
Strong documentation, communication, and troubleshooting skills.
Qualifications
Grade 12 plus a Degree/Diploma in IT or Computer Science (NQF Level 6).
CompTIA Security+ (or equivalent).
Microsoft certifications such as:
Windows Server Fundamentals
Modern Desktop Administrator
Endpoint Administrator Associate
ManageEngine Endpoint Central Certification.
ITIL Foundation certification preferred.
Hit apply today for more information!

Skills Required