Job Description

Reports to: Dealer Principal
Remuneration: Highly competitive basic salary dependant on experience and skill set + lucrative commission structure + standard company benefits
Purpose Of The Job:
Our client dealing in the Premium Luxury Segment, is looking for a New Vehicle Sales Manager to join them in leading the Mercedes Benz sales team, driving performance, ensuring exceptional customer experience that reflects the prestige of the brand. This role requires a refined leader who can balance strategic oversight with hands-on involvement, while upholding the highest standards of service and professionalism.
Responsibilities:
Sales Strategy & Performance

• Develop and implement sales strategies to achieve and exceed new vehicle sales targets
• Monitor individual and team performance, providing coaching and support to ensure consistent results
• Analyze sales data and market trends to inform decision-making and identify growth opportunities

Team Leadership & Development

• Lead, mentor, and inspire the sales team to deliver a premium customer experience
• Conduct regular performance reviews and provide ongoing training in luxury sales techniques and product knowledge
• Recruit and onboard high-calibre sales professionals aligned with the dealership's values and brand expectations

Premium Customer Experience

• Ensure the sales process is executed with precision, discretion, and attention to detail
• Handle high-value clients and escalated concerns with professionalism and care
• Foster a culture of excellence in customer service, ensuring every client interaction reflects the Mercedes-Benz brand

Brand & Product Expertise

• Maintain in-depth knowledge of the Mercedes-Benz product range, including new releases, features, and innovations
• Ensure the team is well-versed in brand values and product positioning
• Represent the dealership at brand events, launches, and client functions

Operational & Financial Oversight

• Manage departmental budgets, expenses, and profitability targets
• Oversee accurate processing of sales documentation and compliance with legal and manufacturer requirements
• Collaborate with finance, service, and marketing departments to ensure a seamless customer journey

Showroom & Presentation Standards

• Maintain a premium showroom environment that reflects the luxury brand image
• Ensure vehicles are presented to the highest standard and that the customer journey is curated and consistent

Requirements:

• Minimum 3-5 years proven experience in a sales management role, preferably within the premium or luxury automotive sector
• Strong leadership background with a track record of achieving sales targets and developing high-performing teams
• Valid driver's license and reliable transport
• Automotive Industry experience Essential!!

Preferred Skills & Attributes:

• A passion for luxury vehicles and the Mercedes-Benz brand
• Exceptional leadership, communication, and interpersonal skills
• High emotional intelligence and the ability to engage with discerning clientele
• Strong business acumen and attention to detail.
• Professional appearance and conduct, with a commitment to excellence

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
Applications should be submitted no later than Monday 28 July 2025.
For more information please contact:
Debbie Penrose