Parts Salesperson Global Grade 07
Middelburg, MP, ZA, South Africa
Job Description
Key Outputs
Correctly identify the needs of the customer Parts Technical Process parts orders and backorders efficiently and effectively
Provide feedback and status updates to the customer
Actively sell parts to customers - Tele Sales and pick up on leads for potential sale
Liaise with customers to generate quotes and follow with reason for rejections to be analysed Follow up on all parts outstanding and provide/communicate progress to the customer, daily Create credit returns in line with the credit return policy
Maintain all back orders and sales linked to outstanding purchase orders
Handling of Cash Sales / Credit Card Sales
Relate to all SAP and CRM transactions / Internal and External customers
Following up on open quotes
Qualification, Experience and Competencies
Minimum Requirements: Grade 12. At least 2-3 years of previous experience in a similar role
Relationship building skills.
Very good business communication and interpersonal skills. Attention to detail, ability to process orders accurately and timeously.
Telemarketing / ISR Skills and telephone Etiquette Passion for the brand, ability to diffuse difficult situations effectively and Handling Difficult Customers
Ability to provide options. / Knowledge of BWE Parts System / Cat Systems Mechanical understanding, basic business and financial acumen.
Valid Driver's License
Performing After hours / Stand By duties
* BWE SAP SD Knowledge and Experience/ Cat parts Systems
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1576007
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMiddelburg, MP, ZA, South Africa
-
EducationNot mentioned